Account Manager, End User (F&B)

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!Job DescriptionRockwell Automation is hiring!We are looking for an Account Manager, End User to be based in our Hawthorn, Melbourne office.In this customer facing sales role you will liaise and build relationships with our customers executive management teams to meet or exceed allocated sales target across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by leveraging Rockwell Automation’s key areas of innovation and differentiation, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, best in class IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture.The individual is responsible for establishing and maintaining relationships at assigned accounts including but not limited to End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure effective and efficient utilization of resources.What will success look like

• Achievement of allocated sales target in products, services and solutions by actively negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams and partners.
• Growth in existing account and acquisition of competitive / new accounts.
• Improvement in customer satisfaction for assigned account packages.

How you will achieve your goals

• Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process.
• Lead the relevant stakeholders, internal and partners (Distributors, System Integrators, OEMs, etc) in the execution of every tactical actions in pursuit of the strategic objectives defined in the Account Plans.
• Spend at least 70% of time in customer facing activities in support of account plans.
• Adopt the company’s disciplined approach to managing sales opportunities and front log using available sales tools.
• Ensure customer satisfaction through regular contacts / visits and company sponsored surveys. Facilitate resolution of customer issues.
• Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
• Stay current on Industry trends, competitors, market drivers and RA offerings.
• Perform any other relevant duties as and when assigned by Manager

Education and Experience requirements

• F&B Industry Experience
• Degree in Business, IT, Engineering or a related discipline.
• Experience in an industrial production environment, involved in the management or delivery of solution based outcomes
• Minimum of 5 years of outcome-based solutions selling experience
• Software experience added advantage: PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics etc.

Desired behaviours

• Passion to win (Resilient and driven to succeed).
• Strong collaboration and influencing skills in order to manage our selling model.
• Good communication skills (Listening, verbal and written).
• Demonstrated ability to comfortably interact with our customers’ C-Suite.
• Self-motivated and a team player

Why Rockwell AutomationAt Rockwell Automation, our culture is shaped through great employees who are enabled and inspired to do their best work. We offer:

• Empowering Culture that embraces Diversity & Inclusion
• Flexible and Hybrid Work Arrangements
• Mentorship Programmes and Dedicated Employee Support
• Local & Global Career Development Opportunities
• Don't just take our word for it that we have an inclusive culture and fantastic benefits! Here are some of the recent awards and recognition we have received in Australia:

• Endorsed employer for Women. See our range of benefits and policies on the Work180 website

. * Rockwell Automation Australia achieved recognition from Wrk+ as one of the Best Places to Work in 2022!

• Rockwell Automation Australia achieved a finalist position for the Excellence Awardee in Employer of Choice category for the HR Awards 2023.

You’ve got this!Are you ready to join us to make the world work better? We are actively recruiting for this position and as such may not wait until the job ad expires before reviewing applicants, so apply now!If you don't match the experience above 100%, that’s ok! We would still love for you to apply so we can have a conversation about how your skills could potentially be used at Rockwell Automation.We acknowledge the importance of our people’s diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy, because our differences enable us to tap on to unique perspectives and experiences.Aboriginal and Torres Strait Islander people are encouraged to apply.We’re committed to being inclusive when we hire people and understand that adjustments are sometimes needed. We want all applicants to perform at their best and contend with other applicants equally.#BT-LI1