AddressIs Europe your passion? Do you want the opportunity to travel to Europe every year to experience an active holiday?
UTracks is Australia's leading active European travel company and the pioneers of European self-guided walking & cycling trips in the Australian market. Based in the Sydney CBD, the company has a strong focus on sustainable and regenerative tourism practices.
We’re a well established travel company operating as part of the World Expeditions Travel Group and enjoy a loyal base of active travellers.
We are seeking a motivated Reservations professional to join our growing team. A passion for Europe and first hand active holiday experiences is essential.
With the ability to work remotely (up to 2 days once training period complete) and from the head office in central Sydney, this position is ideal for those wishing to continue in their career in tourism with a flexible working arrangement.
Ideally you will have a track record in the travel industry in a reservations capacity (not essential), a good knowledge of Europe and most importantly, a friendly and efficient working style.
This role involves the servicing of customer and travel agent files through the full reservations process and specifically entails:
- Reservations of client files
- Servicing of travel agents files
- Reservation management of private groups
- Preparation of confirmations and final documents
- Booking and ticketing flights
- Supporting information night presenters as required
- Assisting at Travel Expos/Special events
To be considered for this position you must be able to demonstrate the following competencies:
- Ideally, travel industry background minimum 1-2 years desirable but will offer training to candidate with strong customer service background
- Include a cover letter with your application letting us know about your first hand travel experience in Europe preferably including cycling and/or walking - applicants who do not include a cover letter as described will not be considered for the role.
- Excellent attention to detail
- Self sufficiency and enjoyment of working in a dynamic office environment
- Ability to use initiative
- Excellent communication and organisation skills
- High level of computer literacy
Please include your resume and a cover letter detailing why you are the right person for this job. Applications without a cover letter will not be considered.
