Address
Form of workABOUT US
Extreme Mixed Martial Arts is a world-class martial arts and fitness club with an established and well-regarded presence in the community of Malvern East/ Chadstone. With over 70 group classes a week and catering to kids and adults from all stages and walks of life, we are a bustling hub of activity presently looking to grow our front-of-house team.
Our team of staff prides itself on traditional values like hard work, integrity, ownership, and teamwork, and our members are like-minded individuals who share our passion for ongoing personal growth and living healthy lifestyles.
OUR EXPECTATIONS
We're looking for a mature, self-motivated and detail-oriented individual to join our Admin Team to ensure the smooth running of our day-to-day operations, and to provide front-of-house customer service support.
The ideal candidate:
- has a high level of attention to detail
- enjoys organisation and managing systems
- has good communication and people skills
- is familiar with basic computer programs (Word, Excel, Outlook)
- is reliable and diligent
- is a quick and enthusiastic learner
- is efficient and has a proactive attitude
Previous experience in an admin role will be looked upon favourably, but is not essential for candidates with a true affinity and aptitude for administrative and organisational tasks, and who have the willingness and ability to learn on the job.
THE HOURS
This role is a full-time position, however part-time hours or job-sharing opportunities may be available to suitable candidates. Exact weekly shifts/ hours will be finalised in consultation with the successful candidate(s).
Full-time hours fall within the following shifts:
- Monday to Thursday: 11:45am – 9pm
- Friday: 11:45am – 8pm
- Saturdays: 8:30am – 12:15pm
Part-time hours fall within the following shifts:
- Monday to Thursday: 3:00pm – 9pm
- Friday: 3:00pm – 8pm
THE ROLE
Duties centre around customer service and member care, including:
- Prospect and lead management
- Phone and email correspondence
- Membership enquiries and management
- Membership and merchandise sales
- Management of overdue accounts
- Inventory and stock management
- Point-of-sale and cash handling
THE BENEFITS
This is an opportunity to take on a varied role in a dynamic work environment and become a valued part of our close-knit team.
The rate of pay for this position will be commensurate with the successful candidate’s level of experience, skill and demonstrated competence. Outstanding job performance and a hunger for continuous self-development will always create opportunities for growth.
Enjoy the additional benefit of a full complimentary membership at our Club so you can start or continue your own martial arts/ fitness journey conveniently at your workplace!
JOIN OUR TEAM!
If this role excites you, APPLY NOW via Seek with your cover letter and resume (preferably a maximum of 2 pages long).
We’ll contact suitable candidates via phone to chat more about your application. In the meantime, connect with us on Facebook (ExtremeMMAMelbourne) or Instagram (@extrememma), or head over to www.extrememma.com.au to learn more about us!
