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Form of workAbout Us –
Queensland Homecare is a thriving, family owned & run business based in Maroochydore on the Sunshine Coast. We specialise in high-quality in home & commercial maintenance systems.
About You –
- High vibes & energetic
- The individual will have a sense of independence, urgency & common sense
- They will be looking for things to do rather than be micro-managed
- A cheerful, communicative nature is a must
- They must be able to work autonomously
- Ability to prioritise tasks accordingly
- A tech savvy person, not necessarily a computer genius but able to design simple flyers, and a basic understanding of Microsoft Office
- Ability to multi-task is a must
- Driver’s licence and reliable car
- The ability to turn a potentially unhappy customer into a RAVING FAN!
- Must not be afraid of the phone
- High level attention to detail
- Clear and legible reading & writing comprehension
- Telemarketer Assassin!
- Sales experience an advantage
About the Role -
We are looking to expand our team. Our long term superstar administrator is heading off on maternity leave and will be returning in a part-time capacity.
Your duties would include but not be limited to-
- Customer enquiries & aftersales support
- Account management
- Maintaining customer database
- Order processing and postage
- Customer compliance
- Basic record keeping
- Inventory management & ordering
- Telemarketing when required
Please note this is a dynamic role and can be intense at times so the ability to handle a high volume of work, numerous calls and the ability to multi-task is crucial.
Immediate availability and a long-term commitment to growth within the company will be prioritised.
This role will begin in a casual capacity roughly 15-25 hours/week with potential to move into a part/full time position.
We are a positive, inclusive workplace with no room for negativity.
