Administration / Business Analyst Manager - HO

WHY join Schindler?At Schindler, we are all about our culture! We focus on supporting our employees to meet their full potential through careful selection and constant development to make them a leader in their area. You will have the opportunity to grow and develop both personally and professionally whilst working with a great bunch of people. We offer job stability to our employees as we focus on promoting from within and foresee a growth trajectory of our business in the coming years.About the role:We are seeking an experienced Administration / Business Analyst Manager to oversee our team of National Administrators, providing crucial support across our branches. This role is pivotal in ensuring that our National Administration team delivers premier support to both branches and customers as well as our National Key Accounts.The Administration Manager will undertake a comprehensive range of duties, including Team Leadership, National Key Account Invoice Management, National Customer Portal Support, Cross-Functional Support, Portal Setup Management, and leading the Remittance Automation project. A significant focus will be on leading the team towards automating the portals. System automation and process improvement experience is vital for this role.This role serves as a key communication hub within the Schindler business, requiring close collaboration with our Branch Administration teams. You will be expected to mentor and develop the administration team, requiring a robust understanding and capability in managing third-party customer portals.What's in it for you:

• $95,000 + Super (Depending on qualifications and administration experience)
• 10% Annual Bonus
• Excellent opportunity for you to expand your administration and management experience at a global organisation
• Potential for real growth both personally and professionally
• Opportunity to access educational support, access to staff discount scheme, and social activities
• You will even get a day off for your birthday!
• Office location Mascot, 8.30 - 5pm flexible

What we are looking for:

• Prior management experience in managing a team of administrators
• Strong ability and understanding of third-party customer portals
• Experience processing claims and invoices to clients
• Prior experience with SAP or a similar ERP system
• Strong MS Office skills
• Excellent interpersonal skills as you will be dealing with a diverse range of stakeholders
• Exceptional planning and organisational skills, with the ability to prioritise a number of competing tasks
• Administration / Finance (Cert IV and above) or Tertiary qualifications will be highly regarded, though not essential.

About Schindler:Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.HOW to apply:We are constantly looking for passionate and enthusiastic people with the energy and drive to build relationships and networks. At Schindler you will find a highly motivated and engaged working environment that lets you grow as an individual and allows you to plan your career.If you are seeking an opportunity to join a Global Industry Leader and believe that you possess the required skills and qualifications to succeed in this role, click on the "APPLY" button and complete our online application form.If you are an existing Schindler employee, please ensure you have discussed your application with your line manager prior to applying.We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.Advertised: 14 Mar 2024 AUS Eastern Daylight Time
Applications close: