AddressJob description
Premier School of Dance is looking for a friendly, Administration Officer to work autonomously with general administration. Training will be provided in DanceBiz customer management software and AirCall digital phone system. Candidate should have knowledge of Microsoft Outlook and Xero accounting software.
We require someone, who is passionate about seeing Premier School of Dance succeed as a small business. A dance background is not required. The candidate needs to have outstanding customer service, excellent phone manner, excellent computer skills, and an ability to learn quickly.
Employment
Casual employment. 1 month review.
Hours
Regular hours are Wednesdays and Thursdays 9am – 1pm.
Hours may extend as another Administration Officer is on Maternity Leave. Possibility of 5 days per week for 2-3months.
Training Hours
Mondays and Tuesdays 9am – 1pm for 1 month. (training days can be negotiated).
Training during first month located at Gilles Plains or Richmond South Australia.
Pay
$34.58 per hour plus Superannuation.
Location
Working from dance studio in Gilles Plains or from home. Must have own reliable internet connection.
Experience
Administration experience.
Tasks
- Taking enquiries via email, phone and social media.
- Replying to emails.
- Responding promptly and redirecting to the Director when necessary.
- Process online enrolments through DanceBiz CRM.
- Manage existing enrolments.
- Generate and manage invoices.
- Manage customers via email, phone and social media.
- Scheduling and timetabling.
- Basic accounting in Xero software including managing invoices and reconciling accounts.
- Following up late payments.
- Website data entry.
- Building and sending newsletters in Mailchimp.
- Liaising with Director and working with another administrator.
- Other tasks as directed.
Skills
- Excellent multi-tasking skills.
- Excellent customer service techniques.
- Excellent knowledge of computer literacy.
- Ability to maintain confidentiality.
- Excellent skills in Microsoft Office, including Word, Excel and Outlook
- Skills in time management.
- Skills in problem solving.
- Ability to communicate clearly.
- Ability to support prospective and current student and parent enquiries by phone, email or in person.
- Excellent written English, including good spelling and grammar.
References
Include at least two employer referees.
We are excited to find our new Administration Officer. Thank you.
