Administration Officer

Full time administration position- Immediate Start

We are on the lookout for an Administration Officer, preferably with experience in allied health,  to join our vibrant front desk team at Territory Hands. Our passion lies in providing exceptional care to our clients, and we foster a supportive and positive work environment for our team members.

About the Position: This position involves joining our current front desk admin team. This is the hub of our practice and we need someone with great customer service skills, a calling to be helpful, welcoming and organised and with an exceptional eye for detail. In this role you would be supporting both our clients and our therapists to ensure everyone is feeling looked after. We are on the search for someone who is pretty amazing, someone who is friendly and honest, someone who is a delight to be around, hardworking, has proven initiative and get up and go, and has a positive attitude. 

In this role you will provide extensive administration support for the practice as well as ensuring that people who come in to connect with our business feel heard and receive assistance with their concerns. We are looking for someone that is able to multitask, has initiative and is able to work efficiently in a fast paced environment. As a team, we work together to schedule appointments, process payments and handle all incoming and outgoing correspondence, with clear communication and accuracy. 

This position is suited to you if you're available to work full time, however we can factor in flexibility for hours if required. 

This position would be a great match if: 

• You have administration experience, especially in medical or allied health.
• You are looking for a career that allows you to grow for the long term 
• You don't mind rolling up your sleeves and doing a bit of hard work 
• You are happy to follow systems and procedures to ensure consistency in your work 
• You love efficiency and have the initiative to get things done when you see they are needed 
• You are good at data entry, writing emails, formatting word documents and working on the computer 
• You don't mind talking on the phone. You are happy to handle inbound and outbound calls to our wonderful clients and referrers.  
• You can provide excellent customer service and administrative skills.
• You are used to multitasking and working in a close team
• You’d like to step up into more responsibility and leadership

Not sure if you have the skills? 

Not a problem! You don’t need to have previous experience in a clinical environment, we can provide thorough ongoing training and support. There are lots of opportunities if you have a passion to learn. 

We are keen to find our new team member and get them started so if you think that might be you, here’s how to apply.

TO APPLY

Please complete the following steps:

Find out your personality type by completing this quiz and send us the result: 16 personalities. This is not to rule anyone out but rather help us get to know you a little more: https://www.16personalities.com/free-personality-test

We like to know about your learning style as this helps us understand how you learn best - do this quiz and send us the results: https://www.learning-styles-online.com/inventory/

Email your latest resume and cover letter along with the results requested above to beth@territoryhands.com.au.

Applications close 3rd May 2024.