Administration Officer Carer Support Services & NDIS Support Coordination

• Join a child and family services organisation providing vital services to the community everyday
• Competitive salary of $64,773 to $70,938 (depending on qualifications and experience) + optional salary packaging!
• Generous additional leave included
• Genuine professional development and upskilling opportunities available

Helping Families Find Solutions:

Welcome to FamilyCare! We are dedicated to enhancing the overall well-being of individuals, families, and communities by fostering strengths and optimism. At our organisation, we prioritise the core FamilyCare values that inspire our caring and compassionate staff in all their endeavours. We believe in empowering our employees by offering continuous growth and upskilling opportunities to ensure their success and fulfilment in making a positive impact.

We now have a Full-time (Part-time negotiable with a minimum of 30 hours per week), 12-month fixed term position for anAdministration Officerto join our team. This position is based at our Shepparton office.

How You’ll Make a Difference

The Administration Officer, Carer Support Services and NDIS Support Coordination, is a key part of the team providing professional Support Services including:

• General administrative support to the Carer Support and NDIS Support Coordination teams.
• Answering Intake phone calls.
• Assisting with the administration of various databases.
• Assisting with basic brokerage as required.
• Working as an effective member of a multi-disciplinary team, showing initiative and the ability to take direction.

For a more detailed understanding of the key responsibility areas for this role click on Apply to be taken to our recruitment landing page where you can view the Position Description.

The Tools You'll Need:

To be considered for this role, a Certificate IV in Business Administration or equivalent is required. Relevant experience in a support role, ideally in a community aged and disability environment will be highly regarded.

Critical to your success in this role will also be:

• Excellent customer service and communication skills.
• High level computer skills.
• An ability to prioritise.
• An understanding of privacy and confidentiality.
• Willingness to obtain a valid Working with Children Check and satisfactory National Police Check prior to commencing employment with us. If you have spent over 12 months overseas in the last 10 years, you will also be required to undergo an International Police Check or present evidence of a satisfactory check
• Minimum of 2 doses of an approved COVID-19 vaccine and a valid Australian Driver Licence

Be Rewarded

In addition to a competitive salary of $64,773 - $70,983, (commensurate with qualifications, skills, and experience) + superannuation, you will receive a range of benefits from FamilyCare, including:

• Salary packaging options to increase your take-home pay by up to $16,000 p.a.
• Meals and entertainment packaging up to $2,500 p.a.
• Access to company vehicle for work related travel
• Generous professional development options to help you broaden your horizons and sharpen your skillset, including a dedicated training budget
• 4 weeks annual leave + 3 extra days leave between Christmas and New Year
• 12 days sick leave during first year of employment, which extends up to 21 days after 3 years with FamilyCare
• Accrued Day Off (option if full-time) to help you enjoy a healthy work/life balance
• Access to Employee Assistance Program

If you would like further information about this position, please contact Katie Millen, Manager Carer Support Serviceson mobile: 0448 813 ***.

Applicationsmust include a current resume and a document addressing the Key Selection Criteria (KSC). You will find the KSC in the Position Description.

Applications close at 11.55pm on Sunday 17 March 2024.

Looking to take the next step in your career? Apply now!