AddressThe Emergency Department are looking for an Administration Officer to join their team to respond to general customer enquiries and provide timely and accurate information and assistance to clients and staff to facilitate service delivery within the Health Service District.
Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
• Consult with patients to obtain correct details for completion of admissions and record information accurately into the hospital information systems.
• Provide a customer focused support service by undertaking the designated administrative and processing duties on a day to day basis, working autonomously; comply to a 7-day, 24-hour roster.
• Remain accessible to customers and use strong communication skills to understand customer's needs and deliver an organised service that meets their expectations.
• Provide a quality client service including liaising with staff, public and private patients, carers and external agencies as required, maintaining a high degree of confidentiality to ensure patient and staff privacy.
Find out about the role in more detail and how to apply in the attached Role Description.
Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
You can find out more about why it's so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team ( http://www.metrosouth.health.qld.gov.au/join-our-team ).
