Administration & Sales Team Member

Administration & Sales Team Member

About us:

The Blind Man Company is a small family-owned local business that has operated in North Canberra for over 26 years. We specialize in all forms and styles of window furnishings such as: Blinds, Curtains, Shutters, Awnings & Roller Shutters.

We have a position available for a Full-Time Administration & Sales Team Member to become an integral part of our team located in Mitchell. Position available for start in January 2024.

About you:

This is an On-Site role, it would be best suited to someone with high energy and strong motivation, both when supervised & working autonomously. We require the successful candidate to have a high attention to detail, excellent communication skills (both written & verbal), and have customer service skills experience.

Essential to be successful within this role:

• Enthusiastic and motivated;
• Ability to work well in a fast-paced team environment;
• Excellent communication skills both verbal and written;
• Willingness to learn & be a fast learner with the ability to think on your feet;
• Excellent problem-solving/project management skills;
• Excellent front of house and phone customer service skills;
• The ability to work autonomously;
• Ability to be able to lift heavy objects for deliveries;
• Minimum Intermediate skills in Microsoft Office suite;
• Cash handling experience;
• Digital Marketing experience;
• Previous administrative and sales experience, strongly desired.

Preferred:

• Previous experience/knowledge in the Window Furnishings Industry (blinds, curtains and/or awning sales);
• First Aid &/or WHS certificates;
• Experience using Xero or MYOB accounts;
• Previous administrative and sales experience, strongly desired.

Duties include, but not limited to:

Within this role you will become multi-skilled and assist in all administrative duties, while providing support to the Sales Team:

• Front of House Customer service in showroom & online/over the phone;
• Data entry - including scanning, quoting, invoicing & occasional support with our ordering process;
• Over the phone support - including scheduling & general enquiries;
• Assisting generate & convert new leads with the online & showroom clients - providing sales assistance to the on the road Sales Team.
• Booking appointments;
• Processing payments;
• Assigning installations & repairs to our installer & sub-contractor network;
• Contacting customer about outstanding payments;
• Checking in deliveries;
• All other tasks as required, including assisting with new social media campaigns.

Benefits:

• Free on-site parking;
• 1 Hour daily break ( 2x 15min & 1x 30min);
• Tea/Coffee amenities on-site;
• Complimentary use of Wi-Fi while on breaks.
• Close proximity to Public Transport, including Bus & Light Rail;
• Close Proximity to local cafe's & take-away's;
• 4-Weeks Holiday Entitlement (Allow 2-3 weeks for Christmas/New Year Shutdown - mandatory);
• Occasional Team Lunch;
• Annual Team Christmas Party;
• Small team Birthday celebration.

Base Hourly is dependent on skills and experience.

Base Hourly + Superannuation 

Are you interested but you would like to know more? Please contact our office on 02 6241 8***, and ask to speak with Jan.

If this sounds like the job for you, APPLY NOW!