Administrative Officer, Student Financials

Overview:
Two Positions, Full Time & Part Time (0.8 FTE), Continuing
Salary HEW 5 ($74,095 - $85,113) + 17% Superannuation
Based in Melbourne CBD and Hybrid Working Flexibility
About the Position
The Administrative Officer, Student Financials is expected to provide a high level of service and expertise across a range of Student Financials systems, processes and tasks. The main focus of the role is to work closely with the Coordinator, Student Financials to ensure the smooth functioning of RMIT’s student financial operational processes.
The incumbent is expected to work closely with professional staff across colleges, schools and the Academic Registrar’s Group in order to contribute to the continuous improvement of the student enrolment experience at RMIT.
The position will participate in enrolment support activities across Enrolment and Student Records as required. Occasional evening and weekend work and restrictions on annual leave may be necessary during peak periods.
To be successful in this position, you’ll have:
Demonstrated experience and expertise in the provision of quality student administration advice and services, including a sound knowledge of relevant policies, procedures and performance agreements.
Effective self and work organisation skills, including ability to work quickly but accurately, ability to meet deadlines and handle pressure of work volume, ability to prioritise own tasks and capacity to work as part of a team.
Proven initiative and problem-solving skills and ability to work independently to quickly extract the priority issues and take action without specific direction where appropriate.
Demonstrated ability to contribute to the continuous improvement of systems and processes, while meeting compliance obligations, in a service-oriented environment.
Demonstrated ability to communicate clearly and effectively in both written and verbal form to clients and stakeholders at all levels.
Demonstrated ability to respond appropriately to sensitive information and situations; including demonstrated cultural sensitivity and cross-cultural communication skills.
Ability to use a range of information and communication technologies effectively including; Microsoft Office university software packages, web & email software, database use and management.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Education Portfolio/Academic Registrar’s Group
The Education Portfolio is led by the Deputy Vice-Chancellor Education and Vice-President who is responsible for planning and implementation of the University’s strategies related to RMIT’s academic programs and the student experience. The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the student experience, learning and teaching outcomes and the management of learning and research information sources.
To learn more about the Portfolio, see linked Position Description and visit
To Apply
Please submit your CV and covering letter for this position by clicking on the ‘Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Medina via email .
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.
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Applications Close: 29 Feb 2024 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via or visit our Careers page for more contact information -
We are a Circle Back Initiative Employer – we commit to respond to every applicant.