Address
Form of workADSSI Limited has provided home and community services for over 35 years. Spanning across four locations in the Hunter and the Central Coast, we're a big organisation loaded with career opportunities, ranging from entry-level and traineeships to corporate and executive roles.
Together, our brands (Adssi In-home Support, Beresfield Community Care, Dungog & District Neighbourcare and Maitland Community Care Services) are an award-winning workplace. We deliver in-home aged and disability care services, including household help, personal care, respite, shopping, allied therapies, nursing, transport, social and community access, home modifications and maintenance.
Through our programs and a dedicated team of staff and volunteers, we support thousands of Australians to remain living safely and independently in their home and the local community.
About the role
The RTW Co-ordinator role can be based at one of our four locations: Tuggerah (head office), Beresfield, Maitland, or Dungog.
The Return to Work Co-ordinator will work closely with injured employees, their managers, and other key stakeholders to ensure they receive the support they need to Return to Work effectively. The successful candidate will be responsible for maximising worker rehabilitation outcomes, minimising the impact on insurance premiums, and maintaining a positive safety culture. The role also involves ensuring compliance with relevant legislation, supporting continuous improvement in Workers Compensation claims performance, health and wellbeing activities, and effectively achieving the organisation's strategic goals, vision, and purpose.
The position reports to the Work Health Safety & Risk Manager and involves regular interactions with Workers, People & Culture, Work Health and Safety, Rehabilitation providers, the insurers, treating parties, and Senior Management.
Key Responsibility Areas include (but are not limited to):
Vision, Purpose and Values
Actively develop and promote the desired organisational culture by ensuring all interactions, documentation, and communications align with and support the organisation’s vision, purpose, and values.
Claims Management
Lead and manage ADSSI’s Return-to-Work (RTW) Program and liaise regularly with the insurer to ensure claims progress in an effective and timely manner.
Assist in developing and implementing timely RTW arrangements and plans for workers who have suffered work-related and non-work-related injuries and conditions.
Establish and maintain contact with the injured worker to encourage them to actively participate in developing the rehabilitation program.
Ensure that rehabilitation and RTW are developed and formally documented in consultation with all relevant stakeholders
Follow agreed injury management processes.
Ensure RTW related activities are actioned and resolved appropriately within organisational KPIs and reporting timeframes, ensuring the maintenance of current Certificates of Capacity
Injury Management and Prevention
Promote injury management & RTW processes. Educate managers, supervisors & workers. Encourage good RTW outcomes.
Regularly monitor, analyse and evaluate the effectiveness of workplace injury management programs and identify continuous improvement opportunities
Compliance and continuous quality improvement
Foster a working environment that values best practices and continuous quality improvement.
About you
The successful candidate should possess a minimum 2-3 years of experience in a Return to Work role, coupled with SIRA-accredited Return to Work Coordinator training. Additionally, candidates must hold a valid Class C Driver’s Licence and be willing to travel between sites and medical appointments. Desirable qualifications include current First Aid and Mental Health First Aid Certificates, with an understanding of design and implementation of workplace health and wellbeing initiatives.
Candidates will exhibit strong, communication, negotiation, and consultation skills, with a comprehensive understanding of workers' compensation legislative standards. Proficiency in technology, time management, and a commitment to continuous improvement are essential, along with a focus on stakeholder engagement and achieving key performance indicators using a business-oriented approach.
Why work with ADSSI?
Voice Project awarded ADSSI Limited a “Best Workplace Award” in 2023, with staff engagement measured as exceptional at over 90%.
Eligible for $15,900 not-for-profit salary packaging plus a $2,600 meal entertainment card annually – putting more $$$ in your pocket.
Continuous learning and development opportunities to build a personalised career pathway.
Employees are also provided access to hybrid/flexible working conditions, an Employee Assistance Program (EAP) and a paid ADSSI day.
We support diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal and Torres Strait Islander people, people with a multicultural background, people who live with disability or members of the LGBTQI community.
If you are passionate about promoting workplace safety and supporting employees through injury management processes, we invite you to apply for the Injury Management & Wellbeing Adviser position at ADSSI. Please ensure that your cover letter clearly demonstrates your leadership and management experience, as outlined in the ‘About you’ section.
Applications close at 5pm on Monday 4 March 2024. For further information, please contact Lisa Grant, People & Culture Manager, on 0432 167 *** or via email at **********@adssilimited.com.au.
We are situated on Darkinjung, Wonnarua, Awabakal and Gringai lands and acknowledge the Traditional Custodians of this land. We pay our respects to the Elders, past, present, and future, and recognise their continuing connection and contribution to this land.
