AddressAdvisor Technical Support
- Fantastic opportunity with actual career progression mapped out
- Join a team where diversity of thought and new ways of thinking are truly valued
- Integral role based out of the Perth CBD – with flexible working arrangements
Where we’re all welcome
We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.
At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.
We acknowledge that all people are different and believe that our differences are our strength. The diversity of skills, life experiences and perspectives within our team enhances our way of working and our ability to achieve success together.
About the role
We are looking for an experienced Advisor Technical Support to join our support team, focusing on maintaining and improving our solutions. The primary responsibility is to provide support for our systems, ensuring their smooth operation and addressing any issues that arise promptly. Additionally, the role involves actively seeking opportunities for continuous improvement. This includes identifying areas where our solutions can be enhanced or optimized to better meet the needs of our users or the business objectives. By staying proactive and engaged in ongoing improvement efforts, the individual in this role plays a crucial part in ensuring the effectiveness and efficiency of our systems over time.
Reporting to the Superintendent – Governance & Supportand working in a collaborative and exciting environment within our IS&T team you will be responsible for;
- Developing and maintaining SQL databases, which involves writing complex queries, stored procedures, and functions to support various business needs
- Creating and optimizing PowerBI dashboards and reports to effectively visualize data insights, ensuring accuracy and usability for end-users
- Designing, developing, and deploying Power Apps solutions aimed at streamlining business processes and enhancing the overall user experience
- Collaborating closely with stakeholders to gather requirements, analyze data, and provide actionable insights that contribute to informed decision-making processes
What you’ll bring
To be successful in this role you will be able to demonstrate the following skills:
- Demonstrated hands-on experience in developing and maintaining SQL databases, including writing complex queries, stored procedures, and functions
- Proficiency in creating and optimizing PowerBI dashboards and reports to effectively visualize data insights for decision-making purposes
- Expertise in designing, developing, and deploying Power Apps solutions to streamline business processes and improve user experience
- Strong collaboration skills and the ability to work closely with stakeholders to gather requirements and provide actionable insights
- Excellent problem-solving abilities and a proactive approach to continuous improvement initiatives
- Effective communication skills and the ability to work well within a team environment
- Microsoft Certifications are highly regarded
- Previous exposure and working knowledge of Python is desirable
What we offer
- Be recognised for your contribution, your thinking and your hard work, and go home knowing you’ve helped the world progress
- A work environment where safety is always the number one priority
- A permanent position working directly for Rio Tinto
- Full relocation provided to Western Australia from elsewhere in Australia
- A competitive base salary reflective of your skills and experience with annual incentive bonus
- Comprehensive medical benefits including subsidised private health insurance for employees and immediate family
- Attractive share ownership plan
- Company provided insurance cover
- Extensive salary sacrifice & salary packaging options
- Career development & education assistance to further your technical or leadership ambitions
- Ongoing access to family-friendly health and medical wellbeing support
- Leave for all of life’s reasons (vacation/annual, paid parental, sick leave, cultural leave)
- To better suit different family needs, our paid parental leave approach gives all parents the option to take 18 weeks of paid leave after a new child arrives – at a time that suits them
- Exclusive employee discounts including hotel stays, banking, accommodation, cars, retail and more, read more about the huge range of benefits here: https://bit.ly/43AQLue
Where you will be working
This role is based the Perth CBD in the Central Park offices, with flexible working arrangements available.
About Rio Tinto
Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win and meet opportunities.
Applications close on April 30th 2024.
