AddressServiceNow is the industry-leading platform provider for end-to-end digital transformation. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution.
As a member of our Solution Consulting team, you will have a major impact on our future success. This role is a key part of our WA team and will focus primarily on customers in the natural resources and energy industries, with the support and partnership of Sales, Product Management, and the executive team. This role is suited to a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles, as well as drive an account plan and strategy across a multiyear journey.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
- Support product sales as a technical and domain expert of a client-facing sales team
- Lead discovery workshops to determine customers' challenges and deliver product demonstrations to align our solution with customer needs
- Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- Provide mentoring and guidance to peers and other colleagues in the organisation
