AddressYou might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About the Location
Enjoy the taste of the tropics and surround yourself with palm trees and landscaped gardens at BIG4 Ingenia Holidays Townsville. Located a short 10-minute drive from the airport and 16 kilometres from Townsville CBD, you’ll find the city’s main attractions, such as The Strand, Castle Hill and Botanic Gardens a delight.
About the Role
This opportunity is a combination of receptionist, housekeeping and waterpark responsibilities. The role will predominantly be based front of house at the reception desk reception with some cleaning and waterpark responsibilities of common areas including the community room, waterpark area and Laundry as well as cleaning of our cabins on occasion.
This is a casual opportunity with more hours to be picked up during peak season.
Responsibilities:
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities.
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park.
- Direct guest check in and check out and attend to general receptionist duties following correct procedures.
- Ensure high level of customer service is maintained at all times.
- Contact housekeeping or maintenance staff when residents/guests report problems.
- Develop and maintain a systematic approach to ensure all cleaning requirements are attended to on occasion and to a high standard.
- Keep storage areas well-stocked, clean, and tidy.
About You
- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker
Benefits
- Security of working for an ASX listed organisation
- Varied and unique role
- Excellent discounts on Ingenia Holidays
If you wish to join a successful team in a growing company, please apply and submit your resume.
Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Applicants must have a passport or birth certificate and photo ID to evidence this requirement. You will be required to complete a National Police History Check for this role.
No agencies please.
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.
Apply now
