AddressMayflower Cafe - All Rounder & Training Specialist (Full Time)
Darlinghurst, Sydney
The Mayflower Cafe in Darlinghurst is seeking an exceptional All Rounder with a passion for customer service and a talent for training and documentation. If you thrive in a fast-paced environment and enjoy sharing your knowledge with others, this full-time position is perfect for you.
Key Responsibilities:
- Deliver outstanding customer service, creating a warm and inviting atmosphere for our guests
- Showcase your exceptional barista skills, crafting high-quality coffee beverages
- Train and mentor staff members, ensuring consistent service and product quality
- Document and optimize cafe systems and processes for efficiency and excellence
- Assist in all aspects of cafe operations, including order taking, payment processing, and food preparation
- Maintain a clean, organized, and safe work environment
- Foster a positive and collaborative team culture
Requirements:
- Proven track record of delivering exceptional customer service in a hospitality setting
- Expert-level barista skills and comprehensive knowledge of coffee preparation techniques
- Experience in training and mentoring staff members
- Strong written and verbal communication skills
- Ability to document processes and systems clearly and concisely
- Flexibility to work weekends and varying shifts
- RSA (Responsible Service of Alcohol) certification is a plus
What We Offer:
- Full-time employment with competitive compensation
- Opportunities for career growth and advancement within the cafe
- A supportive, collaborative, and fun work environment
- Staff discounts on food and beverages
- The chance to make a positive impact on our cafe's operations and team development
If you are a dedicated, customer-centric professional with a knack for training and documentation, we would love to have you join our team. Please submit your resume and a cover letter detailing your relevant experience and why you would be the perfect fit for this role.
Join the Mayflower Cafe family and be a part of our commitment to providing exceptional service, quality offerings, and a welcoming environment for our customers and staff alike.
To apply, please go through this link Job application template (formless.ai).
The Mayflower Cafe is an equal opportunity employer, and we celebrate diversity in our team.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- Sunday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 30 May 2024
