AddressSupport Services Team Member – Therapy Assistant
About Lively Eaters Feeding Services
Lively Eaters is a private Allied Health practice that prides itself on providing quality family-centred therapy for a range of childhood feeding and mealtime disorders. We have Speech Pathologists, Occupational Therapists, Dietitians, Infant and Paediatric Mental Health specialists and a Paediatrician who work together striving for the best outcomes for children and their families.
Lively Eaters has Centres in Kensington and Littlehampton and also provides services state-wide and nationally via telehealth facilities.
Lively Eaters is committed to understanding the ‘whole family’ dynamic to assess and assist families with children’s mealtime challenges. As such we strive to provide therapeutic services to meet the needs of each family unit, rather than assimilating families into ‘set programs’.
Purpose of the Role:
To support Lively Eaters therapists in providing organised, efficient and goal-directed Feeding Therapy whilst fulfilling the needs of every client. Please note you will not be providing Feeding Therapy directly to clients in this role.
Our vision
Lively Eaters Feeding Services will be recognised as a centre of excellence for up-to-date, holistic, family-focused, functional, flexible, evidence-based feeding therapy across a range of infant and paediatric populations.
Our purpose
Providing excellence in functional, sustainable and evidence-based healthcare that meets the needs of the community.
Our values
- Integrity
- Family first
- Excellence
- Respect
- Compassion
- Empowerment
- Flexible and responsive
- Nothing is too difficult or impossible
Responsibilities of our Support Services Team Member – Therapy Assistant:
- Responsiveness to clients and staff in a fast-paced clinic where flexibility (with efficiency) is vital, all the while maintaining a calm and positive experience for our valued clients.
- Provide support to Administration staff, Director and Therapists to provide gold-standard client service
- Manage weekly food shopping for client therapy
- Manage food inventory and stock supply and rotation in the kitchen and clinic rooms
- Manage food safety and kitchen hygiene as per our food safety policy
- Maintain a safe and secure working environment for children and staff
- Manage stock control of all products and resources
- Facilitate cost-effective solutions to therapists’ needs and resource requirements
- Design and develop resources as requested by therapists
- Support daily planning, set up and pack up – ensuring therapists have food and resources available for each appointment
- Ensure smooth running of the day by assisting in cleaning rooms / kitchen / laundry duties between appointments
- Assist in the implementation of group therapy sessions
Key Competencies:
Professional yet caring approach to clients with excellent client service skills
Responsiveness to staff and client requests – team player but with ability to work autonomously too
Use of initiative and attention to detail
Strong organisational skills with the ability to prioritise / efficient time management
Strong communication skills between all Lively Eaters team members and clients
Reliability
Previous experience within the Healthcare sector is desirable
G Suite experience and Cloud-based CRM systems use
Current Working with Children Check (WWCC) prior to commencing the position
Current First Aid (with CPR) certificate
This is a permanent position based at our Kensington Centre Monday-Friday 8.30am – 5.00pm. We will consider either applicants interested in a full-time or job share position (for agreeable applicants). To commence in early August 2024.
For further information please contact our Clinical Therapy Lead – Georgina Holloway. Applications for the position close on Tuesday 23rd July 2024 with interviews planned for Tuesday 30th July 2024.
Please submit a cover letter addressing your experience with the above key competencies and experience AND a current CV with Referees who have consented to be contacted. Please clearly state your preference for full-time or part-time hours with your available days.
