- You are passionate about lending and customer centric.
- We are a team of motivated high performers, making work fun and contributing to a fantastic culture.
- Together, our customers trust us to help them with some of the biggest financial decisions in their life.
- Location: Open to Perth or Adelaide
See yourself in our team.The CommBank
Small Business Banking team have a passion for helping Australian
Small Businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions.
Small Business Banking is a part of CBA
Business Banking and provides in branch face-to-face and remote support to
Small Businesses across Australia. In
Small Business Banking, we cultivate strong connections with our communities and customers by building deep connections, having compelling proposition and exceptional execution.As an Analyst in
Small Business Banking, you will be accountable for providing Home Lending expertise to
Small Business customers and Lenders, providing end to end support for self-employed home loan applications.You will provide retail solutions to these customers, generating new business and focusing on meeting all self-employed banking needs while ensuring risk management practices are appropriately implemented.Do work that matters.
- Support Lenders and Business Bankers with self-employed home loan applications from interview through to settlement and help with any end-to-end processes required.
- Pro-actively support stakeholder teams to drive retail and Business Banking opportunities amongst their client base, seeking to maximise sales and cross-sell opportunities.
- Achieve customer service excellence by demonstrating the Bank’s customer service standards.
- Interacting with customers and stakeholder both by phone, video conference and face-to-face to build positive relationships.
- Resolve and respond to client enquiries / complaints in an accurate, timely and effective manner.
- Ensure that customer applications are compliant prior to delivery to Mortgage Services
We want to hear from you if you have
- Experience in and knowledge of mortgage lending products & services
- Strong ability to interpret business financial statements.
- The capacity to flourish in a busy, commercial, competitive environment.
- Experience with self-employed lending or Small Business customers
- Excellent interpersonal skills and the ability to communicate effectively with key stakeholders.
If this sounds like you please Apply Now!If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 27/05/2024
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