Andrology Reception

We are for family. For people, for success, for love, for innovation, for each other.

Genea is for family, all types. Family defines us, our actions, our vision, our unity. At the core of our business is our people - our team is what makes Genea a truly great place to work. If you are interested in joining to Genea family, while growing your career - we may have just the opportunity for you.

We currently have a great part time role available to join our team working 3 days per week (Monday to Wednesday with a 6.45am start). Based on our Andrology Reception, this front desk role will see you supporting our patients as a key contact point. Your duties will include;

• Providing quality patient service on our Andrology Reception, supporting with face to face and phone based support. 
• Basic administration and support tasks
• Ad-hoc support to the Day Surgery Receptionist when required as back up.
• Enhancing the patient experience by integrating, liaising and collaborating with other functions of patient support.

This role is perfect for someone with excellent customer skills and an exceptional phone manner - we will consider background in reception, hospitality or retail. You must genuinely enjoy providing excellent service and be committed to going above and beyond for our patients and your teammates - that is the Genea way!

The role is working Monday, Tuesday and Wednesday, so we are really looking for someone who can commit to these hours on an ongoing basis. 

Our staff tell us it is the people they work with that makes them stay, the Genea family. That, and our exceptional success rates. It is pretty special working for one of Australia's leading IVF clinics.

And what's in it for you?

We know it's important to look after our staff, so Genea offers a number of perks including;

• Social club – Join up and you will be invited to attend regular events throughout the year. A great way to meet and socialise with the broader Genea family.  
• Good for you - Genea's health and wellbeing program offering free fitness classes including HIT and Yoga 
• Glow - Our online recognition and rewards portal. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
• Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
• Certified Family Friendly workplace 2023/24 – including 12 weeks paid parental leave after 6 months regardless of gender, flexible work arrangements, access to parents at work for support, access to prima for support and breast feeding rooms.