Join Australia's leader in fitness franchising and support us in our aim to make Australia healthier!Certified Great Place To Work For companySupport the growth and profitability of fitness franchise businessesJoin the phenomenon that is the largest fitness brand in AustraliaAnytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 16 years and now boasts a portfolio of over 550 gyms and more than 670,000 members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia.Our team is dynamic, fast paced and they help to make Australia healthier in their roles every day!The role:Reporting to the General Manager, Anytime Fitness, the purpose of this role is to provide effective operational management and business support of all clubs in the region (VIC, SA, TAS) in delivering high quality member experience. The position will also play a key role in growing business performance, franchise engagement and satisfaction.Day to day will include:
- Ensuring compliance with relevant contractual and reporting obligations as required by franchisee and franchisor
- Through key stakeholder management, foster strong relationships with Franchisees
- Develop and implement region specific Operational Plans
- Analyse trends and respond to business information both regional wide and club specific for operational improvements
- Deliver quality training and development to the network
- Conduct regular face to face club visits and audits to ensure compliance and operational excellence
- Lead the overall growth strategy for the region
- Lead a specialist performance unit to provide additional support beyond general business coaching and drive a collaborative continuous improvement culture that benefits the network
- Strong delivery of budgeting and financial reporting
- Solid leadership and emotional intelligence skills, with demonstrated ability to engage others, influence organisational culture and provide direction
- Ability to identify opportunities for change and lead continuous improvement initiatives.
- Ability to analyse data and trends to formulate business insights
- Highly developed communication skills, both written and verbal, including an ability to prepare high level reports to Executives and external parties
- Lead and motivate a high performing team across multiple site and regions
- Proven ability to train, develop and motivate others
- Strong negotiation and conflict management skills
- Key stakeholder management skills
- Proven success in business coaching and customer service management
- Highly motivated with a strong result focus
- A collaborative approach and enjoy communicating with a wide range of people
- Franchising experience is advantageous
- Fitness Industry Management experience is highly regarded
- A motivated self-starter with the ability to work and communicate effectively from a remote location from the office and team.
- Hybrid and Flexible style of working
- Free gym memberships to the Collective Wellness Group brands
- A day of birthday leave, wellness day of leave and $250 wellness voucher each year
- Holistic Wellness Calendar of events and resources based on our 6 pillars of wellness
- Access to free, professional, and confidential counseling via our Employee Assistance Program (EAP)
- Access to our LMS system for ongoing learning and development opportunities
- And more!!