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Form of workThe Video Factory currently has an exciting opportunity for an experienced White Goods Service Technician to join our team servicing the Gold Coast on a full-time permanent basis.
Whilst this role is Monday to Friday it does require some flexibility. This position requires a highly motivated, self-confident individual of the highest integrity who possesses a wide range of knowledge, skills and abilities, and has a passion for customer service.
Your responsibilities would include:
Attend service calls on consumer appliances as per daily run sheet
Carry out quality field service repairs at the customer’s premises or in the workshop
Provide complete technical support as well as usage and maintenance advice to customers as required.
Ensure all appliance, repair information and parts usage is documented
Managing of van stock and appearance of company vehicles
Complete all administrative duties
Handling of escalations and on-site technical information for resolution team.
Ensure all OH&S policies and procedures are adhered to and proactively support them.
To be considered for this position you will demonstrate the following capabilities.
Essential
Current Restricted Electrical License or full Electrical License
Excellent electrical and mechanical aptitude
Current Australian Driver’s License
Exceptional communication skills
Customer focused with excellent interaction skills
Good administrative skills and proficient with Microsoft Office
Desirable
Refrigeration qualifications (ARTIK)
Certificate III - Appliance Servicing Certificate
Minimum of 2 years experience in appliance repairs
If you believe you demonstrate the above skills, experience and motivation we would encourage you to APPLY NOW.
