Application Support Analyst

Southern Steel Group (SSG) is the largest privately-owned independent steel distributor in Australia. We operate 23 steel businesses with over 1,300 diverse employees in both blue collar and white-collar roles, Australia-wide. 

Our highly successful family owned and operated business has experienced incredible growth due to our fast “make it happen” approach for delivering successful outcomes for our staff, customers and suppliers.

We are currently looking for an Application Support Analyst to join our busy team at Wacol. 

In this role, you will provide Application Support across all functions of SSG businesses, ensuring end users are pro-actively engaged in all process decisions whilst balancing business needs, wants, training with change management plans.

You will be responsible for:

• Maintaining in-house custom desktop solution - ability to analyse, evaluate and make recommendations for business needs
• Deliver training to staff on how to use the system through travelling to sites across Australia & remote support
• Testing plans
• Assist and respond to all technical requests

To succeed in this role, ideally you will have:

• Ability to engage with people at all levels within the business
• Exposure to Logistics / Distribution processes – steel industry would be highly regarded
• Exposure to Stock management
• Exposure to CAD packages
• Knowledge of Accounting / Finance systems

Technologies in use:

• C# .Net Framework
• DevExpress WinForms
• ActiveReports
• MS SQL Server
• SigmaNest
• Test-driven development and automation

This unique opportunity will be a great fit for someone that has broad IT capability with a proven background in manufacturing and operational planning; driven passion with an ability to consult and build relationships across an organisation.

If you have the experience that we need, please apply now! Please ensure that a cover letter is attached with your resume expressing your interest and suitability for the role; only shortlisted candidates will be contacted.

Please note: We promote a safe work culture; therefore, we have a process of reference checking and pre-employment medicals which includes a drug and alcohol screen for the successful applicant.