Appointment Setter | B2B Calls

Job Title: Appointment Setter | B2B Calls

Department: Sales/Marketing

Reports To: Acquisitions Manger 

Job Summary: The Appointment Setter is responsible for contacting prospective Businesses via phone, email, or other communication channels to schedule appointments with acquisitions manager. This role involves researching potential clients, understanding their needs, and effectively communicating the value of our products or services. The ideal candidate should have excellent communication skills, a professional demeanour, and a strong ability to persuade and build rapport.

Key Responsibilities:

1. Contact Prospective Clients:
   • Make outbound calls to potential clients to introduce the company’s products and services.
   • Send emails or messages to schedule appointments.
   • Follow up on leads generated through marketing campaigns.
2. Schedule Appointments:
   • Coordinate and set up meetings or appointments for the sales team.
   • Manage the calendar of Acquisition Manager to avoid conflicts and ensure efficiency.
   • Confirm appointments with clients a day before the meeting.
   • Follow ups post meeting 
3. Maintain Records:
   • Update and maintain CRM (Customer Relationship Management) software with accurate and detailed information on client interactions.
   • Track progress and outcomes of scheduled appointments.
   • Generate reports on appointment metrics and outcomes.
4. Qualify Leads:
   • Assess and qualify leads based on predefined criteria to ensure high-quality appointments.
   • Gather necessary information about prospects to prepare the acquisitions manager for meetings.
5. Communication:
   • Develop scripts and pitches tailored to different prospects and scenarios.
   • Handle objections and answer questions to persuade potential clients to meet with the sales team.
   • Always maintain a professional and courteous demeanour.
6. Collaboration:
   • Work closely with the acquisitions manager to ensure alignment on goals and strategies.
   • Provide feedback to the acquisitions manger on the quality of leads and effectiveness of campaigns.

Qualifications:

• High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.
• Proven experience as an Appointment Setter, telemarketer, or in a similar role.
• Strong understanding of sales principles and customer service practices.
• Proficiency with using CRM and Outlook Calendar.
• Excellent communication and interpersonal skills.
• Ability to handle rejection and remain persistent.
• Strong organizational and time-management abilities.
• Ability to work independently and as part of a team.

Working Conditions:

• Flexible Working Hours 
• Primarily an office-based role but may offer remote work options depending on the company policy.

Compensation:

• Competitive hourly Rate plus commission and performance bonuses.

Growth Plan:

• Possibility of full-time permanent position as a BDM for the successful candidate. 
• Work directly with our acquisitions manager, an exceptional opportunity to expand your expertise and progress as an individual and a property investor.

Application Process:

• Interested candidates should submit their resume, cover letter, and references to *****@thevalorgroup.com.au
• Applications will be reviewed on a rolling basis until the position is filled.