Address
Form of work
Salary- Multiple roles available!
- Entry way into a Federal Government department!
- Charlestown location!
We're supporting a reputable and vital community based Federal Government Agency with multiple Access Officer roles.
What's involved?
This position is an administratively based, entry level APS3 role.
- Reviewing, processing and assessing documentation and ensuring all information is available for an access decision in accordance with policy and legislation
- Making appropriate access decisions in accordance with delegated authority
- Responding to phone and email enquiries about access and eligibility, providing accurate information and effective support to internal and external stakeholders
- Maintaining records and undertaking a range of data entry responsibilities in accordance with Agency standards and policies
- Managing incoming and outgoing correspondence
- Scanning and filing documents according to Agency standards and policies
- Informing prospective participants of their application progress as well as their rights and obligations
What are we looking for?
- Excellent communication and customer service skills
- Administrative experience with knowledge of Microsoft Office programs (Outlook, Excel, and Word)
- Positive contemporary attitudes to people with disability (experience working with people with disability or lived experience of disability highly desirable)
- Ability to be adaptable in an ever changing environment
- Great communication both verbal and written
- Ability to pick up new systems quickly
Other details:
- This role is based in Charlestown (Hybrid working)
- $36.27 p/h + super
- 6 month & 12 month contracts available (decided by the client)
- 37.5 hours per week, capped at a maximum of 230 working days in a financial year
- You must be an Australian Citizen to apply for this role
- A police check/NDIS Worker Screening Check will be required if successful
I would love to hear from you! Please submit your resume if you're interested in this opportunity. Applications close 5pm Friday 19th April.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
