Address About the Agency The National Disability Insurance Agency (NDIA) are responsible for implementing the world leading National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in Australia since Medicare. The NDIA currently supports more than 630,000 NDIS participants with a significant and permanent disability, their families, and carers of those living with disability. The NDIS is designed to enhance the quality of life and increase economic and social participation for people with disability and provide peace of mind for every Australian. For many Australians in the NDIS this is the first time they receive the disability support they need.An exciting new role awaits We think this is a great time to join the NDIA as we are embarking on a period of exciting transformation. If you are forward thinking, motivated, resilient, good at building relationships and want to work in a fast-paced environment, we welcome you to explore the NDIA as your next employer. As an APS4 Planner of the Service Delivery Group your role may include:
Working with participants and planning partners to gain over the phone or in person, to enable high-quality planning and evidence-based decision-making.
Working closely with participants and their representatives (families, carers, guardians) to identify both current and future supports, and informal, mainstream and community support options to achieve plan outcomes.
Using key policies, practice guidance and legislation to make funding decisions in relation to participant plans to complement informal, community and mainstream supports.
Liaising with key stakeholders including Partners in the Community to deliver services to participants.
Resolving issues and complaints in relation to participant plans.
Completing administrative and data entry tasks relating to participants.
Contributing to the achievement of key performance indicators, including planning targets.
This exercise will be used to fill current vacancies and to create an order of merit as future opportunities arise. Although you will be considered for all opportunities above, if found suitable, your skills, knowledge, experience and your interest will be considered and aligned to one of the broad streams above, as well as the NDIA priorities.*Please note – Affirmative Measures provisions are also open for these positions. The affirmative measure positions are to improve employment opportunities for people with disability and Aboriginal and/or Torres Strait Islander people in the Australian Public Service. They are open only to people with disability or Aboriginal and/or Torres Strait Islander people.RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you. Further information can be found at on the Australian Public Service Commission website.Our Ideal CandidateWe are searching for candidates who can demonstrate:
a positive contemporary attitude to people with disability.
adaptable communication and interpersonal skills.
the ability to work within a dynamic fast paced environment and work to deadlines/ tight timeframes.
high levels of integrity and professionalism to support our values and mission.
the ability to apply judgement, knowledge, and limited discretion in interpretating legislation, instructions, guidelines, and procedures to make decisions.
Experience in the disability and/or allied health sector is desirable however is not essential. All new starters begin their journey as a NDIA Planner initially completing an eight-week induction program. This guided program is a combination of both on the job training and classroom type learning. The program has been designed for people new to the role and will build understanding and confidence in the processes, the IT system, and the legislation relevant to the planner role, in particular the NDIS Act 2013.Please refer to the APS4 Planner Candidate Pack for further information on our roleApplications for this role close Monday 12 February 2024 at 11.30pm (AEDT).If you have any questions, please contact DFP Recruitment on 1300 558 870 or email national.ndia@dfp.com.auWith the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.The NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. The NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.
