Aps5 Provider Engagement Officer

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

The Provider Engagement Branch is seeking a passionate and motivated APS5 Provider Engagement Officer to join our team.

The branch works with stakeholders to build a stable and sustainable provider market. They support the NDIS market to grow and deliver high-quality supports for our participants. The branch is responsible for establishing processes enabling appropriate and effective market engagement, management of provider exits and contributes to co-design activities involving key market segments.

In this role, you will play a pivotal part in the team providing support to work in a dynamic and fast-paced environment. You will be responsible for maintaining positive key stakeholder relationships and be able to engage with various stakeholders utilising your expertise communication and engagement skills. You will be able to monitor and identify areas for capacity building activities and training for Provider Engagement staff.

Responsibilities of the role include but are not limited to:

• Assisting with the planning of Provider Engagement activities and assisting in the delivery and evaluation of Provider Engagement approaches.
• Working with state and local governments, providers, carers, participants and mainstream organisations to identify, analyse and resolve local transition challenges.
• Identifying information needs of providers relating to provider policy changes, rules and processes.
• Designing practices and resources to effectively implement the NDIA Provider Engagement strategy.

You will demonstrate the ability of your strong communications skills to effectively engage with diverse stakeholders. You are able to work collaboratively in a team environment as well as the ability to work autonomously. You will be confident in providing support and guidance to key stakeholders on Agency compliance, policies and procedures.

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while were based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Hurstville, Wollongong, Charlestown – NSW, Brisbane, Cairns, Townsville – QLD, Geelong – VIC and Adelaide – SA , remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with a possibility of extension of up to two years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 17th March 2024 at 11:30pm (AEDT)

If you have any questions, please contact Orlaith Manning on 0733508*** or email ***************@ndis.gov.au

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.