AddressOur participants, Our people, Our purpose
Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.
A new role awaits
Are you looking for a position where you are making a difference to the lives of thousands of Australians? The NDIA has an opportunity to take and do exactly that as a member of the Legal Operations (LO) team in the position of APS6 Legal Practice and Capability.
The Legal Practice and Capability branch sits within the Chief Counsel Division of the National Disability Insurance Agency. The LO team supports the Chief Counsel and General Counsel Divisions of the Agency with a range of legal operational and/or administrative functions including, but not limited to, the following:
- Management of the outward facing Administrative Appeals Tribunal (AAT) email inbox, including correspondence from the AAT, participants/their representatives and lawyers.
- Triage of AAT applications and preparation of case summaries.
- Compilation and lodgement of tribunal documents within statutory timeframes.
- Allocation of AAT matters to case managers, internal lawyers and external law firms.
- Triage of requests for legal advice from Agency business areas then response or allocation to the relevant legal team for action.
- Response Coordination of FOI requests and Complaints for AAT matters.
- Maintaining accurate and current record keeping practices using the Agency’s systems and databases.
- Developing and nurturing relationships between various internal and external stakeholders relevant to an AAT application or request for legal advice including the Tribunal, participants/advocates, external lawyers and Agency staff.
Where you can add value
As an APS6 team leader in the Legal Operations team, you will be responsible for managing and leading a team who support a range of legal administrative functions for the Chief Counsel and General Counsel Divisions of the Agency.
Bring your legal knowledge and experience, your attention to detail, as well as a passion for working with people with a disability to provide exceptional legal operational support in this role.
This support may include the management and oversight of activities including:
- Managing various aspects of the AAT process from the initial lodgement of an AAT application to the compilation of Tribunal documents and managing. correspondence through to the outcome of an AAT matter.
- Assessing and managing risk as you triage and allocate matters to AAT case managers, internal lawyers and external law firms.
- Supporting the resolution of interlocutory matters and hearings as required by providing instruction to internal lawyers.
- Researching and reviewing documents to support the draft response for complaints and FOI requests in the Chief Counsel and General Counsel divisions.
- Coaching and mentoring team members to uplift capability and ensure staff are cross skilled.
- Contributing to business improvement activities, including the development of systems, processes and guidance materials, to improve consistency and accuracy of work.
Enough about us, let’s talk about you
The successful candidate will possess well developed communication skills and experience relevant to providing exceptional legal operational support for the Agency. You should have a keen interest in the disability sector,
have a participant-centred approach and the ability to thrive in a dynamic environment.
Those suitable for the role will be passionate about growing their skills and capabilities, as well as being effective at stakeholder management with the ability to build collaborative working relationships.
You would act inclusively, and with integrity, empathy, and respect when working with the team, participants and prospective participants, as well as external stakeholders.
Your NDIA Experience
We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.
- You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
- Access to higher superannuation and above market leave entitlements.
- Competitive remuneration and working conditions that support a positive work life balance.
While this role is ideally performed from ACT Canberra, VIC Geelong, VIC Richmond, NSW Surry Hills, NSW Parramatta, QLD Brisbane, SA Adelaide, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications for this role close 11:30pm AEST Sunday 19 May 2024.
If you have any questions, please contact Nadine Mccluskey on 02 62299*** or email ***************@ndis.gov.au
With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.
NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.
RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.
The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.
