ASD5, ASD 6 & EL1 Human Resources Case Manager

ASD 5 & 6 Human Resources Case Manager and EL1 Assistant Director Human Resources Case Management

$85,364.24 - $133,322.80 (plus 15.4% super)

Brisbane CBD - QLD, Canberra - ACT, Melbourne CBD - VIC, Perth CBD - WA

The Role

The HR Case Management team provides advice and guidance on all areas of personnel case management including probation, performance management, medical case management, conduct and change management, as well as providing general advice and assistance on HR-related matters. The Senior Leadership Group are one of the key stakeholders for this team and the team partners with them to provide strategic people advice and support the provision of people services.

A role in this team will require individuals to oversee daily case management activities and lead the implementation of related HR projects, while maintaining the upmost levels of integrity, confidentiality and professionalism.

Proactive communication is essential to this role, as is the ability to coordinate day-to-day case management initiatives to drive optimum and sustained outcomes. The team operates in a fast-paced operational environment and the ability to meet tight deadlines while managing competing priorities is crucial to this role, as are effective stakeholder engagement stills and problem solving abilities.

About our Team

To support the effective delivery of REDSPICE, the Human Resources (HR) Case Management team within ASD’s People Branch, provides advice and guidance on all areas of personnel case management including probation, performance management, medical case management, conduct and change management. We work directly with the Senior Leadership Group to deliver people outcomes by providing strategic people advice and supporting the provision of people services.

We are a small team of dedicated, high-performing HR professionals who strive every day to make a difference in the delivery of personnel outcomes. Our work environment is characterised by flexibility, diversity, achievement, mutual trust, respect and an enduring satisfaction that comes from being a valued ASD employee.

Our Ideal Candidate

The ideal candidate will demonstrate interest in and/or have experience within multiple areas of HR, including skills such as:

• Demonstrable case management skills with experience in managing either probation, performance, medical (early intervention and return to work), conduct and change management cases.
• Experience contributing to the implementation of strategic HR initiatives and projects.
• The ability to exemplify the ASD Values with the proven ability to exercise sound judgement, discretion, and integrity including the ability to maintain confidentiality and privacy.
• Excellent communication and interpersonal skills (both written and verbal).
• Strong stakeholder engagement skills and a demonstrated ability to work collaboratively with a range of people.
• Demonstrable attention to detail, with the ability to take responsibility for own actions and accurate completion of work.
• The ability to work in a fast-paced environment, manage competing priorities and triage effectively while still ensuring key targets are met both individually and as part of a team.

EL 1

In addition to the above:

• Experience leading and managing a team to be high performing and collaborative.

Application Closing Date: Sunday, 17 March 2024

For further information please review the job information pack, reference ASD/01935/24 on https://www.asd.gov.au/careers.