Aso4 Visitor Engagement Manager (Samm)

Department for Education
Job reference: 582167
Location: 5015 - PORT ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
An exciting opportunity to work in a pivotal role at the SA Maritime Museum, located in the historic Port Adelaide precinct.
About the Role:
The Visitor Engagement Manager (SAMM) is responsible for leading a dedicated team to deliver excellence in visitor experiences, the security and integrity of the SA Maritime Museum's (SAMM) buildings, contents and grounds and the delivery of a highly positive experience of the History Trust of South Australia.
Key components of the role:

• Coordinate the core visitor experience at the SA Maritime Museum and ensure business opportunities are responded to and implemented.
• Coordinate the administrative needs of the SA Maritime Museum operations and provide assistance as directed by the Manager of Museums.
• Act collaboratively with other Visitor Engagement Managers at HTSA museums seeking to align and streamline services, business operations and visitor experience initiatives.
• Ensure the induction, performance management and training of assigned staff and volunteers as well as the coordination and management of volunteer scheduling at the SA Maritime Museum.
• Exemplify high standards of customer service and actively promote, encourage and model a positive workplace culture.
• Act as the first point of contact for finance and HR matters relating to the SA Maritime Museum.
• Advise and assist with marketing and promotional initiatives at the SA Maritime Museum.

About you:
You have a keen interest in South Australia’s maritime history and are a dynamic individual, able to adapt, innovate and lead high performing teams with a customer led focus.
Special Conditions:
Some out of hours work may be required. Occasional weekend work may be required. Engagement in this role is subject to a satisfactory Department of Human Services Working with Children Check. Intrastate and interstate travel may be required and a current driver’s licence is desirable.
For all other Special Conditions please refer to the attached Position Description.
Qualifications:
Desirable: Qualifications in related fields such as History, Education and/or Tourism.
Remuneration:
ASO4 $75,430 - $79,070 per annum (1.0 FTE), plus superannuation
Enquiries:
Enquiries can be directed to Carolyn Donaghey, Manager of Museums, via email: hr@history.sa.gov.au.
Application Instructions:
To apply for this position, applicants are required to submit a CV, Pre-Employment Declaration, Cover Page (refer application package) and a Capability Statement demonstrating their suitability for the role by addressing the selection criteria (Section B of the Role Statement).
Applicants should include the name, address and contact number of three (3) current referees.
Applications must be submitted via the I Work for SA “Apply” button below. Please see the attachments below for more information about the role.
People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.
Additional Note:
This is a full-time contract role (1.0 FTE), initial 18-month term contract (with possibility for renewal).
Applications close: 19/03/2024 11:30 PM
Attachments:
-
-
-
-
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.