Assistant Branch Manager

Assistant Branch Manager
Dandenong, VIC

• Largest family-owned equipment hire company in ANZ and still growing

• Grow with Kennards Hire | Career development opportunity

• Level up your skills | Ongoing training & development
• Roles available in Dandenong, Narre Warren, Pakenham and other surrounding branches

At Kennards Hire, our mission is to be the best hire company in the world. We're not striving to be the biggest; we're striving to be the best. Our commitment to sustainable growth and innovation drives us to excel, benefiting our customers, our employees, and the Kennards Hire family. With an impressive 86% of our team members affirming that Kennards Hire is a Great Place to Work, we're proud of our achievements.
Join the Kennards Hire family, where our values-One Family, Fair Dinkum, Taking Hire Higher, and Every Customer a Raving Fan-guide everything we do. As Australia and New Zealand's largest family-owned equipment hire company, we believe in providing our team members with the tools and opportunities to succeed
About the role
In the heart of it all is the Assistant Branch Manager - the catalyst for seamless daily operations, stepping in when the Branch Manager is away. You will be the driving force behind an efficiently operating branch, providing guidance and feedback to empower your team to deliver exceptional customer service, uphold impeccable front desk operations, and maintain equipment to the highest Kennards standards.
As the Assistant Branch Manager, you will not only collaborate closely with the Branch Manager but also independently to ensure top-notch service delivery and operational excellence. Your responsibilities include:

• Overseeing daily tasks and assuming leadership in the Branch Manager's absence.
• Managing front desk operations and branch administration
• Managing equipment maintenance and workshop standards and ensuring that all gear meets Kennards standards and available as needed for our customers
• Ensuring seamless opening and closing of the branch as needed.
• Embracing continuous growth through training and development, enriching your skills and professional development.
• Staff supervision, rostering and training

About you
You are an aspiring leader looking to grow your career in people and operational management. to be successful in this role, you will possess;

• Exceptional customer service skills and the ability to build lasting relationships
• Previous experience within a retail sales / leadership role from the trade or hardware industry - highly desirable
• Excellent communication skills and tech savvy
• Strong team player and a commitment to safety

Why Join Our Family:
We aren't just a company; we are a flourishing family-owned enterprise that's the crown jewel of Australia and New Zealand. Our values - One Family, Fair Dinkum, Taking Hire Higher & Every Customer a Raving Fan - are not just slogans; they're the essence of who we are.
Benefits & Rewards That Await You:

• A journey of continual growth through comprehensive training and development.
• The roadmap to advancement and the prospect of traversing states and borders.
• Exclusive staff discount rates on our top-tier gear.
• Access to a premium employee benefits program featuring insurance, eye care, travel discounts, and more.
• An annual Awards Night, vibrant Team BBQs, and an array of engaging social events.