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Form of workAssistant Holiday Park Managers (Couple)
What are we looking for?
We currently have an opportunity for a full-time role as Assistant Managers (couple) at the BIG4 The Bend Holiday Park. The Assistant Manager roles covers two people, and we are willing to be flexible about how you allocate responsibility for the duties of the role between yourselves. Traditionally the role has been split between administrative and customer service, and then grounds and maintenance. A brief description of how you may choose to spilt the duties below. Together the Assistant Managers will assist the Managers of the Holiday Park to deliver an exceptional experience for our customers. This position offers the chance for the right couple to gain valuable management experience within a Holiday Park environment.
Example allocation of duties:
Role 1: The first position is predominantly reception and administration with some cleaning
- Reception
- Multi-tasking and responding to enquiries, feedback, phone calls and emails
- Checking in guests and processing payments
- Packing cleaning bags and park laundry
- Opening and/or closing the reception and reconciling banking and cash sales
- Coordinating cleaning staff and assisting with housekeeping duties when required
- Assisting cleaning staff with cleaning of amenities as required
- Supervising waterpark/pool area when needed
- Attending to after-hours enquiries from guests at the park when required
- Being "on call" on rostered nights
Role 2: The second position is predominantly a mix of groundskeeping and maintenance of the park grounds and pool with some cleaning as required.
- Undertaking gardening maintenance and renewal projects
- General maintenance and repairs
- Mowing and gardening
- Cleaning and maintaining pool area and nature park
- Maintain a clean and presentable park
- Assisting cleaning staff with cleaning amenities if needed
- Supervising pool area if needed
- Attending to afterhours enquiries from guests at the park when required
- Being "on call" on rostered nights
Any changes to these roles and responsibilities must be reviewed and approved by the CEO.
To be successful in this role, you’ll need:
- The ability to work unsupervised and maintain exceptional standards across the park.
- The ability to multi – task, prioritise and work in a fast-paced environment.
- Holiday park / accommodation experience desirable.
- Grounds and general maintenance experience.
- Proficient with MS Word, Excel and other office applications.
- Current police clearance, or able to obtain one.
- Current first aid certificate, or able to obtain one.
- Driver's licence.
- DCSI clearance for working with children, or able to obtain one.
Who are we?
The Bend Motorsport Park, situated in Tailem Bend is a state of the art, world class multi-purpose facility, built for all motoring disciplines. The BIG4 The Bend Holiday Park offers accommodation options to suit all budgets. Already, with exceptional standards of customer service and cleanliness, the Holiday Park services not only motorsport enthusiasts, but fosters a family friendly environment with facilities to entertain both the young and old.
What’s in it for you?
The opportunity to assist in moulding a strong team and gain valuable management experience within the tourism industry.
A free powered site provided in the Park for your caravan / mobile home for nights when you are on call.
In line with our Child Safe Policy, The Bend complies with all Working with Children requirements as prescribed by the Child Safety (Prohibited Persons) Act 2016 to create a safe environment for children across our site. All employees will be required to have a valid Working with Children check or be willing to obtain one on commencement.
