Address
Form of work
SalaryAn exciting career opportunity exists for a highly motivated & proactive Assistant Manager to join the Stamford Hotel in Rowville. As an Assistant Manager you will be responsible for a supporting the Venue Manager in successfully operating a large scale business and will have the opportunity to support and grow the business every shift.
The successful applicant will be energetic, enthusiastic and will need to demonstrate:
- An understanding of the expectations of an Assistant Manager in a complex hospitality setting
- Proven success in a hospitality management role
- A passion for food & beverage, gaming, nightclub and functions.
- The ability to lead, manage, train and direct a large multi-skilled team
- An entrepreneurial spirit and the drive for creating sustainable long-term business success
What you would be doing
- Develop strategies to increase customer visits and optimise profitability
- Ensure high levels of customers satisfaction through excellent service
- Train and upskill staff
- Have a hands on approach that enables you to lead the team from the front
- Manage escalations from customers (feedback, complaints)
Who we’re looking for
We’re looking for candidates with the following skills and experience:
- Current RSA, RSG, TAB basics, Victorian Gaming Licence
- Proven experience and success in a hospitality leadership role
- Minimum of 3 years relevant work experience in hospitality
- Excellent customer service skills
- Motivated and with a positive attitude
- Good decision-making and commercially savvy
- Availability across 7 days, weekends, nights & day shifts
About the company
Endeavor Group ALH hotels provide an attractive work environment and ongoing development and progression together with work life balance! As well as working with a great team whilst enjoying a work life balance, we also offer amazing staff discounts across our Hotel portfolio Australia wide & all Woolworths stores.
Endeavor Group ALH hotels operate over 330 licensed venues across Australia. We are a well-respected key player offering a diverse array of hospitality experiences including electronic gaming, sports bars, bistros, restaurants, cafes, accommodation, nightclubs and wagering.
