Assistant Manager Lending Client Services

About the role

Role Location: Melbourne VIC or Sydney NSW
Role Type: Permanent, Full Time 

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small. 

Your role as an Assistant Manager Lending Client Services will be responsible for working closely with business stakeholders to deliver timely and optimised customer outcomes for complex debt transactions for the various Specialised Finance Segments. This includes Structured Asset Finance (SAF), Structured Receivable Asset Finance (SRAF), Project and Export Finance (PEF) and Leverage and Acquisition Finance (LAF).  Delivery of outcomes includes being responsible for facility set up, maintenance and ongoing management of lending facilities in core systems such as Loan IQ, Orion, AMBIT, Razor etc.

Role Accountabilities 
As an Assistant Manager Lending Client Services, your accountabilities Include but are not limited to: 

• Building strong working relationships with business stakeholders to provide superior customer support. 
• Accurate and timely set up of lending facilities in core systems such as Orion, Loan IQ and AMBIT.
• Accurate and timely collection of fee and interest income.
• Accurate and timely completion other assigned tasks.  Whether set up, fee collection or other assigned tasks, you are accountable to ensure workflow tools inclusive of OCP reflect accurately at all times. 
• Contributing to a collaborative team environment within Lending Client Services and the wider Institutional Operations Australia business.
• Ensuring self-compliance with all Edge accreditation as well as compliance with documented processes, procedures and policies.

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

• A proven a fast learner having the ability to learn a wide variety of processes quickly and be able to understand the logic behind different process steps. 
• Strong numerical, analytical and problem solving skills. 
• Ability to work autonomously.
• Strong prioritisation skills and ability to work quickly and accurately under pressure.
• Attention to detail and ability to follow through all issues to completion. 

Preferred but not essential:

• Prior experiences or knowledge of lending facilities 
• Knowledge of banking systems such as CACHE, Orion and Razor.
• Loan IQ or AMBIT system experience 
• Sound knowledge and ability to use Microsoft Office suite products especially Excel. 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability.  We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number 28634

Job Posting End Date

 19/12/2022, 11.59pm, (Melbourne Australia)