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SalaryLet's come together to uplift and motivate our team!
The role
The Robina team are seeking a bubbly and enthusiastic leader to step into the role of Trainee Manager! This is an exciting opportunity for candidates with previous retail or hospitality leadership experience who are looking to take their leadership skills to the next level, to join a passionate team offering a supportive environment to learn and grow, and work with the local community and charities to make a difference in the world!
As a LUSH Trainee Manager, you work with the Store Manager to drive sales, create a culture of development and ensure that your store is upholding strong ethical practices, and have the autonomy to run the store like your own business along side your manager. You lead by example, provide outstanding customer service and spreading the love of LUSH products to staff and customers. Trainee Managers also help to ensure scheduling, stock handling and cost control are managed efficiently. This role is a blend of people, process and sales management.
The successful candidate will be passionate about professional growth and development, a sales-focused leader, will take a creative approach to problem solving, and will be able to share in the store's vision and goals. You will be a natural motivator, great multi-tasker and the drive to leave the world a LUSHer than you found it! You will also need flexible full time availability to meet the needs of the business, working a Sunday to Thursday roster with alternating late night shifts. You will also have one Sunday off every 4 weeks but will be required to work that Friday.
Core Responsibilities
Motivating, growing and developing staff into a high performance team.
Working with your Store Manager and Supervisors to create a strong leadership team in-store.
Driving sales, achieving targets and financial goals.
Contributing to a positive culture where customers are prioritised.
Supporting staff with career development through targeted training, goal setting and regular appraisals.
Training staff on customer service, company history, product knowledge, and company policy and procedures.
Planning and delivering schedules within set wage budgets.
Maintaining a high standard of store presentation.
Ensuring stock management procedures are adhered to.
Helping to create a fun and dynamic shop atmosphere.
Assisting with other tasks when needed - we work as a team!
Who are we?
LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.
We offer
Full training and a supportive learning environment.
A progressive work environment that celebrates diversity.
Paid birthday leave.
A generous discount on LUSH products keep you smelling and feeling fresh.
A welcome pack of LUSH products and eco-friendly goodies.
Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.
Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Wednesday 31st January 2024, so apply as soon as possible!
At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.
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