AddressInspired by the sun and always embracing the seasons, Santini Bar & Grill in Perth celebrates classic Italian dining, pairing it back with everything that is loved about WA.
We are on the hunt for our new Assistant Restaurant Manager
About us:
Santini Grill’s open plan kitchen shows off the smoky wood fire coals and hanging handmade pasta, while bold terracotta and turquoise hues of the dining room transport guests to the Mediterranean. The menu, focuses on fresh seasonal produce, thoughtfully sourced and simply cooked.
Nestled next to Santini Grill, Santini Bar serves delicious small plates throughout the evening. Moody and splashed with intrigue, Santini is an intimate hideout in downtown Perth. We’ve fashioned a collection of creative takes on classic cocktails to seal the deal.
About You:
A genuinely passionate customer service giver who's hands on approach leads the team.
A natural born leader who takes pride in developing future leaders with your inspirational management experience and approachable manner.
Are driven to be the best and consistently table new and creative ideas to remain the industry leader.
Possess strong financial acumen and understand budget targets, payroll and associated expenses. The role gives you the autonomy to run this business like it is your own.
Be a Daymaker by making the day better for ourselves, our customers, our team and our community.
You'll enjoy multiple benefits working for one of Australia's leading Hospitality and Entertainment companies - EVENT Hospitality and Entertainment.
Responsibilities:
- 100% guest focus every shift. Engagement and guest interaction should be driven naturally through your team and yourself.
- Drive the ‘Good to Great’ culture in all bars – People, Product & Service.
- Drive and Up-sell all products and cross sell into departments. Set minimum spend targets each shift for every girl and make sure they exceed these within their areas.
- Monitor staff conduct ensure they are providing the highest level of service that is both courteous and friendly. The correct pouring, presentation and serving of drinks, and presentation of all staff, consistency is the key.
- As a manager you are there to guide staff - lead by example.
- Motivate staff through positive reinforcement particularly at stressful times.
- Conduct and be involved with regular training sessions.
- Monitor opening and closing procedures. This involves conducting a full stock check ensuring the floor is sufficiently stocked and set up with cutlery, glassware, etc.
- Welcome staff and ensure their start times correspond to the roster. Punctuality must be monitored. Minimize wage costs by signing staff off when the floor becomes quiet and ensure staff enter the correct details and sign in the appropriate box.
- Co-ordinate breaks ensuring staff levels are adequate. Promptly signing staff off to manage wages.
- Assign staff to sections and thoroughly brief them on the day/evenings events and hotel happenings – especially when busy.
- Maintain the highest level of cleanliness in all areas on the floor and storage areas behind the bar; particularly the garden beds and pot plants - regularly cleaned by your team and ensuring no cigarette butts are left behind.
- Abiding by all licensing restrictions and legislation.
