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SalaryPullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. The hotel is perfectly located in Circular Quay, a stone’s throw away from the iconic Sydney Opera House with breathtaking views of the Sydney Harbour Bridge. Our luxurious 5-star Sydney hotel with apartment-style suites offers business and leisure guest’s luxury accommodation, it houses our restaurant Q Dining and Hyde Hacienda Bar and Lounge.
The concept for Q Dining is ‘where land meets sea’. An Australian sanctuary with foliage accents, we pride ourselves on working closely with local Australian suppliers to source the freshest ingredients. Combining European cooking techniques with unique Australian flavours, Q Dining is where the love for food and beverage resides.
Job Description
Reporting directly to the Restaurant Manager, you will be responsible for leading, mentoring and motivating your team while ensuring they deliver professional, efficient, and consistent service standards. This is a hands-on role, where you will oversee the service of food & beverage, with a constant focus on providing excellent guest experiences while exceeding in your ability to train hospitality staff through tailored programs, staying updated with industry trends. Furthermore, your duties will also include;
- Ensure the service of food and beverage within the restaurant, room service, conferencing, and occasional residential catering are at a consistently high standard.
- Aligning staff initiatives such as recruitment and training for maximum efficiency.
- Ensure constant liaison with the Conference & Events Manager, Marketing Manager, Venue Manager, and Executive Chef in order to maximize F&B profits in all F&B areas.
- Liaise with customers and Chef/kitchen team to ensure service times are adhered to and ensure a seamless operation between front and back of house operations and a positive working environment.
- Ensure all mis-en-place is completed prior to guests arriving.
- Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.
- Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
The ideal candidate should possess:
- Several years of experience in the restaurant industry, particularly in a high-end restaurant or hotel;
- Previous experience in managing staff and restaurant operations is essential;
- Knowledge of wines and experience as a sommelier would be advantageous.
- A genuine love for and interest in all thing's food and beverage.
What's in it for you?
- Discounted carparking, free dry cleaning and barista coffee & with hotel discounts of up to 70% off are available worldwide holidays will never be cheaper.
- Accor’s industry-leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs.
- Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals. Work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
