Assistant Showroom Manager

Position Overview:
Airlie Tiles & Design Studio is excited to welcome a dynamic and results-driven professional to our team as an Assistant Showroom Manager. If you are passionate about leadership, customer service, and operational excellence, and ready to take the next step in your career, this could be the perfect opportunity for you.

Responsibilities:

Team Leadership:
● Inspire and motivate team members to achieve their best potential.
● Foster a positive and collaborative work environment that promotes
productivity and employee satisfaction.
Operational Excellence:
● Oversee day-to-day operations to ensure efficiency and adherence to
company standards.
● Implement process improvements and contribute to the overall success of
the business.

Customer Focus:
● Deliver an exceptional customer experience by maintaining high service
standards.
● Address customer inquiries and concerns promptly, ensuring a positive
interaction at every touchpoint.

Performance Management:
● Monitor and evaluate team performance against established goals.
● Provide constructive feedback, coaching, and support for continuous
improvement.
Collaboration:
● Work closely with the management team to develop and implement strategic
initiatives.
● Work closely with the existing team enhance our work flow.

Qualifications:
Proven experience in a leadership role, preferably in retail sales or a related industry. Strong communication and interpersonal skills. Ability to problem-solve and make effective decisions. Exceptional organizational and time management abilities. Customer-focused mindset with a passion for delivering excellent service.
Working Hours:
This is a full-time position including Saturdays, with occasional flexibility based on business needs.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to *******@airlietiles.com.au. We appreciate all applications; however, only shortlisted candidates will be contacted.