Company description:
Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.
Job description:
Position Purpose
The principal objective of the Control Room Operator is to use the CCTV system to efficiently manage incidents and anticipate threats by utilising both live and recorded camera footage.
Qualification- Current Security Licence + Monitoring Subclass
- Certificate II Security Operations
- Gallagher Systems Administrator Certification (desirable)
- Microsoft Office training (desirable)
- Exceptional customer service skills
- Superior communication skills both written and verbal
- Basic computer literacy skills
- Previous CCTV monitoring experience will be highly regarded
- Ability and experience writing detailed incident reports
- Experience using access control systems (Gallagher will be highly regarded/advantageous)
- Experience using CCTV software (Genetec will be highly regarded/advantageous)
- Experience working in corporate environment
- Experience working in a team environment
- Friendly and inclusive environment
- Growth and development are supported and promoted
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
- Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.
Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.
NSW - Master Licences
• 40 06 74 602 (SNP)
• 40 51 49 073 (CSA)
ACT Master Licences
• 175 01 220 (SNP)
• 175 017 42 (CSA)
Security Firm Licences
• QLD 413 15 (SNP)
• NT 345 (SNP)
• QLD 315 82 54 (CSA)
Security Agents Licences
• WA SA48 240 (SNP)
• WA SA58 716 (CSA- WA)
• SA ISL 178 143 (SNP)
• SA ISL 235 794 (CSA)
• TAS 3020 (SNP)
Private Security Business Licences
• VIC 652 - 374 - 32S (SNP)
• VIC 689 - 218 - 50S (CSA- VIC)
Profile description:
The purpose of this role is to provide overall contract management for 1 Elizabeth Street; Base building and Shared Facilities (Metro Martin Pl) managed by JLL.
We offer:
- Friendly and inclusive environment
- Growth and development are supported and promoted
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
- Emphasis on learning and development, where a state-of-the-art LMS is available to all employees