Assistant Store Manager (2IC) | Full-time | Kawana Shoppingworld | Sunshine Coast
Billy J is an online fashion boutique with headquarters located on the Sunshine Coast. Founded in 2014, we have fast become one of the largest online clothing retailers in Australia. We've grown from strength to strength in the past 9 years and continue to see record sales both instore and online. Our team of over 100 employees work across our retail store, warehouse, and creative office all locally here on the beautiful Sunshine Coast.
'As a company, we believe strongly in empowering and educating women to be their best selves'.
Your new role
Are you a customer service specialist? Want to assist with leading an essential team in a fast-growing fashion business? Due to internal career progression, Billy J is searching for an Assistant Store Manager at our Kawana flagship store. We are searching for a customer service expert, someone who thrives on a challenge and someone who has skills which allow them to successfully assist with leading a retail team.
Your day-to-day
- Assist the Store Manager with store operations
- Assist managing and coordinating team members
- Open and close the store
- Maintain store appearance and visual standards
- Manage store inventory and maintain your product knowledge
- Deliver superior customer service
- Proactively engage with customers to build relationships and establish rapport
- Maintain stock in conjunction with other internal team members
- Undertake Store Manager duties in the absence of the Store Manager
- Support overall operations and maintenance of the retail store
- Contribute to the promotion and maintenance of a positive and productive work culture and environment
Your keys to success
- Exceptional customer service skills
- Sound problem-solving skills
- Adaptability and ability to remain calm under pressure
- People person – you know how to connect with others and motivate others
- Sound oral and written communication
If this role sounds suitable, we would love to hear from you! Please apply via Seek enclosing your Cover Letter and Resume. We will only contact shortlisted applicants. We hope you understand!
Billy J Recruitment Team xx