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Form of workGiving the confidence to make meaningful memories.
MANNING CARTELL knows and loves women. Founded back in 2005 by three sisters, who wanted to challenge themselves to make considered, contemporary clothing, without compromise. Focused on creating relevant, non-conforming style that spotlights the individuality of our customers, we strive to create and celebrate memories that matter.
It’s our mission to make every moment special for our customers.
POSITION DESCRIPTION: ASSISTANT BOUTIQUE MANAGER
Our Assistant Boutique Managers are the foundation of our business and key to our success. Combining their commercial and operational acumen with their growth mindset, our Assistant Boutique Managers deliver on our vision and strategic direction by driving sales growth, maximising profitability, and empowering our customers and our teams with the confidence to make meaningful memories.
Reporting directly to the Boutique Manager, the Assistant Boutique Manager’s performance will be assessed and rewarded by measuring the achievement of sales and service, wages, shrinkage, average sales and multi rates and staff development objectives per season.
Our Assistant Boutique Managers are:
1. Passionate about our brand and their customers’ experiences with us
2. Inspirational and they lead from the front with their team
3. Commercially minded with excellent commercial and financial acumen
4. Collaborative and influential with internal and external stakeholders
5. Proactive and use their initiative to drive results and respond to business focuses
Our Assistant Boutique Managers will:
• Lead and inspire their team to deliver on the MANNING CARTELL vision and strategic direction
• Drive results and identify operational opportunities and efficiencies with a growth mindset and an eye for continuous improvement
• Motivate their team to achieve or exceed company targets by developing their skills, product expertise and customer experience techniques
• Manage and lead their team by providing regular feedback, recognising both talent and areas to develop further
• Act as MANNING CARTELL brand ambassadors in all areas with professionalism and poise
• Support the Boutique Managers in all required tasks
• Ensure all store operations tasks and administration is completed accurately and efficiently and drive adherence to all relevant policies and procedures
• Ensure their boutique is in line with brand standards with visual display, cleanliness and personal grooming
Store Operations:
• Ensure compliance to all inventory and stock management procedures and processes to minimise risk and loss to the business
• Provide feedback to Boutique Manager and National Retail Manager on stock opportunities or issues encountered
• Ensure reserves are maintained and adhere to boutique brand guidelines, with particular focus on accessibility and efficiency
• Ensure that team members comply with all relevant Policy and Procedures and standards, as provided in the company manuals
• Ensure that all administrative requirements are acted upon in a timely manner, including but not limited to filing, follow up on customer correspondence, store feedback. Ensure each is executed to company standard.
• To ensure all administrational tasks are completed and submitted in line with the company expectations on a daily, weekly, monthly, seasonal basis and records are maintained for the boutique
Visual Merchandising:
• Collaborate with the Boutique Manager and the National Retail Manager to maintain visual merchandising standards and merchandising product to inspire our customers and maximise sales potential – taking into consideration actual sales and category results
• Prepare and execute VM and housekeeping directives as required
Other:
• Work safely and adhere to OH&S standards to ensure the health and safety of others. Always demonstrate safe behaviours and environmentally sound work practices across entire team.
• Represent the MANNING CARTELL image by always adhering to all personal styling and grooming policies and ensure all team members are doing the same
• Ensure team member compliance with all MANNING CARTELL policies and procedures
• Attend training sessions/meetings organised by the MANNING CARTELL Head Office
Why work for us?
• Work for an Australian family-owned business
• Generous staff discount and incentives
• Amazing company culture
• Career growth and development opportunities
