Assistant Store Manager - Booragoon

Founded in 1982 in Denmark, Pandora is a global jewellery brand present in more than 100 countries, with over 140 concept stores across Australia and New Zealand. We are the world's largest Jewellery maker, and work every day on giving a voice to people’s loves.  We got here because we had a vision to bring luxury to the many, and to make jewellery affordable and accessible.

With clear direction ahead, we’re growing our team to shape how we get there.  People with a real hunger for the business and where we’re headed.  We are immensely proud of our values and our commitment to being carbon neutral by 2025 and seek likeminded people with high levels of integrity with a passion to be the best. 

Reporting to the Store Manager, the Assistant Store Manager is responsible for coaching, motivating and team goal setting. You will deliver expected excellence in store performance, retail store operations and achieving our Pandora business goals.  

Core Responsibilities

• Deliver an exceptional customer focused culture at all times by ensuring that the Pandora way of selling is executed by all team members during every customer interaction
• Ability to resolve all customer concerns proactively, consistently and professionally
• Drive Pandora Club membership and customer loyalty through outstanding customer service, amazing customer events and a welcoming atmosphere in your store
• Achieve all store targets
• Ability to motivate and drive your team to achieve outstanding metrics, both individually and team based
• Support the Store Manager in ensuring that stock is managed effectively in order to maximise store sales
• Manage the day to day store inventory process by adherence to company policies and procedures
• Ensure the Pandora 5 Essentials of VM is consistently adhered to within your store
• Adhere to company WHS policies and procedures, by both observing and practicing safe work methods

Experience and Skills

• You have a minimum of 2 years’ experience in coaching people in a retail environment
• You have experience within a KPI driven environment
• You take pride in Visual Merchandising
• Ability to work with POS systems, Microsoft applications and portable devices
• Awareness of priority management within a store environment

Why PANDORA?

You will be working within an energetic organisation that encourages your growth and development and provides the best facilities for its employees.

You will enjoy a collaborative work culture where you will be supported and empowered to contribute ideas and identify opportunities for your team, business and yourself.