Address About Barbeques Galore
Founded in 1977, Barbeques Galore is Australia’s leading retailer of BBQ’s and smokers, accessories, consumables and fuel, outdoor furniture and heating products with a national network of 90 stores. Join us during an exciting time as we continue the rollout of our award-winning new store design, further accelerate the introduction of new products and renewal of our range, and continue investing in our systems and processes as we build a market-leading, highly engaging omnichannel retail experience. Barbeques Galore is all about bringing together the best brands, best range, best value and creating the best experience as we help our customers to BBQ better!
Position Purpose
The Assistant Store Manager is responsible for supporting the Store Manager in the day-to-day operations of the retail store. To work alongside and provide guidance and coaching to the store team, and interact with customers providing assistance and excellent customer service.
Key Accountabilities
Team
Provide ongoing coaching and development to ensure the capability and retention of team members
Work a two-week rotating roster working alternative weekends
Ensure product knowledge of the team is of high standards
Recruit (where required), build and maintain a strong team culture that aligns with BBQ Galore's vision mission and culture.
Provide leadership and inspiration to your team through effective capability coaching and development with the goal of ensuring retention within BBQ Galore
Sales
Execute Barbeques Galore’s sales process to maximise transaction value and profit to meet sales targets and KPIs
Ensure high levels of customer satisfaction through excellent sales service
Conduct product and sales training and refresher training as required
Monitor the achievement of targets, regularly review individual performance and identify and fill knowledge and skill gaps
Store
Implement and drive in-store promotions and marketing initiatives
Maintain outstanding store conditions and visual merchandising standards
Monitor inventory levels, and ensure stock control measures are well maintained within business guidelines.
Quality
Maintain and apply a working knowledge of all store and staff policies and procedures and ensure all team members comply with WHS standards
Carry out other duties as delegated by Store/Regional/Senior Management.
Build and maintain a strong team culture that aligns with the company’s vision mission and culture.
Maintain up-to-date knowledge of products and services offered and be able to discuss available options with customers to demonstrate value.
About you
Have previous experience in a retail management environment
Take initiative and operate with a high degree of autonomy
Have a highly driven, self-motivated approach
Strong selling and communication skills
High attention to detail and well-organised
Have a passion for delivering great customer service and producing great store results
Our benefits
Great base salary + super + performance incentives
Great culture and a supportive team environment
Generous discounts and staff deals across our product range
Generous Parental Leave Policy, supporting both primary and secondary carers
Ongoing career development, including coaching, certificate III and IV training, and leadership development programs
Great benefits via our ‘Grillhouse’ rewards and benefits program, offering discounts across hundreds of retailers
