AddressThis charming Australian homeware company is dedicated to providing exceptional retail experiences and delivering quality products to our customers. They pride themselves on our vibrant team culture, innovative products, and commitment to excellence. They are seeking two passionate and dynamic Assistant Store Managers to join their Karrinyup & Booragoon, Western Australia teams and help lead the stores to success.
Job Description:
As an Assistant Store Manager, you will support the Store Manager in overseeing all aspects of store operations, ensuring a positive shopping experience for customers, and driving sales to meet and exceed targets. You will assist in leading, coaching, and developing a team of retail associates, fostering a positive and productive work environment. This role is part-time, requiring 30 hours per week.
Key Responsibilities:
- Leadership and Team Development:
- Assist in inspiring, mentoring, and motivating the store team to deliver exceptional customer service and achieve sales goals.
- Conduct regular coaching sessions and provide constructive feedback to team members.
- Help develop and implement training programs to enhance team skills and knowledge.
- Store Operations:
- Support the Store Manager in managing day-to-day store operations, including opening and closing procedures, inventory management, and visual merchandising.
- Ensure the store is well-stocked, organised, and meets company standards for cleanliness and presentation.
- Monitor and analyse sales performance, identifying opportunities for growth and improvement.
- Customer Experience:
- Help cultivate a welcoming and engaging store environment that prioritises customer satisfaction.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Sales and Financial Performance:
- Assist in driving sales to achieve and exceed store targets, utilising effective sales techniques and promotions.
- Monitor and control store expenses, ensuring profitability and efficient budget management.
- Analyse sales reports and KPIs to make informed business decisions and optimise store performance.
- Compliance and Safety:
- Ensure compliance with company policies and procedures
- Maintain a safe and secure work environment for both staff and customers.
- Proven 2+ years experience in a retail management or supervisory role, with a track record of achieving sales targets and leading teams.
- Strong leadership and interpersonal skills, with the ability to inspire and develop others.
- Excellent organisational and multitasking abilities.
- Passion for retail and customer service, with a proactive and positive attitude.
- Strong analytical and problem-solving skills.
- Proficiency in retail software and Microsoft Office Suite.
- Performance-based incentives throughout the year.
- Generous employee discount on all store products.
- Comprehensive training and development programs.
- A vibrant and supportive team culture.
- 30-hour work week.
If you are a passionate and dynamic individual who thrives in a retail environment and is committed to coaching and developing a team, I would love to hear from you. Please submit your resumeAre you a passionate and dynamic individual who thrives in a retail environment? Become part of this charming Australian home fragrance team to **************@jivaro.com.au
Be a part of a team that values excellence, teamwork, and a passion for retail!
Additional information
- Generous employee discount on all store products
- A vibrant and supportive team culture
- Performance-based incentives throughout the year
