Assistant Venue Manager

Are you a skilled senior manager dedicated to creating an enjoyable and energetic experience?

Do you possess at least 2 years of hospitality management experience in a bustling restaurant?

Do you excel in high-pressure situations within a fast-paced setting?

Are you enthusiastic about providing exceptional service and eager to work in a trendy, urban environment?

ABOUT THE ROLE 

As the Assistant Venue Manager, you will oversee all daily business operations, guaranteeing that customers receive an exceptional product and experience on every visit. To thrive in this position, a minimum of 2 years of experience in a comparable role and excellent staff supervision and service skills are essential. Your responsibilities will include ensuring the smooth operation of the venue and promoting effective teamwork among all staff members. In addition, you should possess remarkable interpersonal and business skills, be capable of working in a fast-paced environment, and embody the values and brand of Milky Lane.

KEY RESPONSIBILITIES

• Take charge of all day-to-day operations of the venue, including finances, scheduling, payroll, supplies, KPIs, and more.
• Supervise team and ensure smooth functioning of all aspects of the venue at all times.
• Thrive in a fast-paced, high-volume environment.
• Address customer concerns or inquiries promptly and effectively.
• Collaborate seamlessly with a dynamic team.
• Perform well under pressure.
• Manage online reviews to maintain a positive reputation.
• Ensure you and your staff create an exciting and passionate atmosphere, delivering customers the complete Milky Lane experience.

THE IDEAL CANDIDATE

• Possess a minimum of 2 years experience as a Senior Manager or in a similar role.
• Have experience in a fast-paced, high-volume environment with an annual turnover of at least $2 million.
• Display an outgoing and energetic personality, thriving on customer interaction.
• Be confident in all aspects of the role and able to hit the ground running.
• Exhibit excellent communication, strong business acumen, and exceptional leadership skills.
• Demonstrate experience in leading and developing teams to achieve predetermined objectives.
• Serve as a role model for the Milky Lane brand.

WHAT'S ON OFFER

• This a unique opportunity to join a growing Australian business in an exciting new store.
• Become part of a fun and dynamic team in a positive work environment.
• Competitive salary.

• Looking for candidates available to work:
  • Monday: Afternoon, Evening
  • Tuesday: Afternoon, Evening
  • Wednesday: Afternoon, Evening
  • Thursday: Afternoon, Evening
  • Friday: Afternoon, Evening
  • Saturday: Afternoon, Evening
  • Sunday: Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Work visa can be provided for this role