Audio Visual Technician

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

Southern Cross University is seeking a highly professional and reliable Audio Visual Technician to join our supportive Technology Services team, supporting and enhancing the audio-visual services and systems delivering the University’s educational and research content for students, researchers, and partners

The Audio Visual Technician will provide technical and customer support for in-room teaching and lecture space audio-visual systems, digital streaming, multi-media and collaboration platforms, and will be adaptable and up-to-date on the changing technological and services landscape

Your core responsibilities will include:

• Undertake design, planning, programming, and configuration tasks for Audio Visual services and systems maintenance and enhancement.
• Engage with internal and external stakeholders to provide solution advice, training, events support, and guidance.
• Coordinate and work alongside teams to support and implement audiovisual solutions, ensuring effective collaboration and support throughout various projects and technical challenges.
• Evaluate and report on new technologies for Audio Visual service delivery.
• Ensure system security controls are implemented and maintained according to university security practices and policy.

You are a skilled and dedicated IT professional committed to enhancing the audio-visual services and systems at the University. With a solid understanding of audio-visual technologies and a passion for staying current with technological advancements, you are able to provide technical and customer support to ensure seamless delivery of educational content. In addition, you will possess:

• Tertiary qualifications with strong computing and Audio Visual content, plus two years’ experience in an Audio Visual and information technology environment, or an equivalent combination of relevant experience and knowledge and training.
• Understanding of Audio Visual systems, services, and digital conferencing platforms
• Problem-solving skills for resolving complex technical and workflow issues
• Ability to work within and support a team effectively
• Organizational skills to plan, organize, and complete assigned work priorities

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at Gold Coast, QLD 4225. Generous relocation support available.
• HEW Level 6. The base salary ranges from $88,301 - $96,849 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $113,313.

Find out more about working at SCU by visiting Why Work at SCU.

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting ****@scu.edu.au.

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.   

Closing Date: 11.30pm AEST, 1 July 2024

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.