Auto One Store Manager
Location: Auto One Singleton, Singleton, NSW
Job Type: Full-time
About Us:Auto One is a respected name in the automotive parts and accessories industry. At Auto One Singleton, we pride ourselves on our commitment to exceptional customer service and our deep understanding of the all things automotive. Our goal is to ensure that each customer finds exactly what they need to keep their vehicle running at its best.
Job Description: We are seeking a experienced Store Manager to lead our team at the Singleton location. The ideal candidate will have a background in the automotive with experience in the trade being desirable. The perfect candidate needs to have a strong emphasis on customer satisfaction and team leadership. This role is perfect for someone who thrives in a fast-paced environment and is dedicated to building strong customer relationships.
Responsibilities:
- Lead and motivate a team to exceed sales targets and deliver outstanding customer service.
- Manage daily store operations including stock management, show room merchandising, and compliance with safety standards.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Handle customer inquiries and resolve issues to maintain the high standards of customer service that the Auto One brand is known for.
- Train and develop staff, fostering a positive work environment and promoting professional growth.
- Oversee financial activities including budgeting, forecasting, and analysing sales data to inform business decisions.
- Ensure compliance with all company policies and procedures.
- Develop and enhance the retail environment, including deliver initiatives and promotions.
Requirements:
- Proven experience in automotive retail or trade management role is preferred.
- Exceptional leadership skills with a focus on customer service and team collaboration.
- Strong organisational and decision-making skills.
- Excellent communication and interpersonal skills to engage effectively with customers and team members.
- Flexibility to work on a rotating schedule, including 1 Saturday per fortnight.
What We Offer:
- A competitive salary and performance-based incentives.
- Opportunities for professional development and career advancement.
- A supportive and energetic work environment where customer service is at the forefront.
If you are passionate about the automotive industry and excel in a customer-focused environment, we would love to hear from you, please apply and join us at Auto One Singleton and drive your career forward as our Store Manager.