Great opportunity for a driven, customer-focused individual to join a small family business operating for over 20 years, specializing in automotive servicing and both minor and major mechanical repairs.
Job Requirements:
- Exceptional customer service skills and communication skills
- Receive phone calls and schedule servicing and repairs.
- Greet customers with a genuine interest and understand their vehicle issues and requirements
- Provide detailed and accurate service recommendations and quotes to customers.
- Handle customer concerns, inquiries and complaints with professionalism.
- Ordering vehicle parts timeously.
- Keeping customers updated on their vehicle repairs with unexpected delays.
- Offer team support with your knowledge.
- Be punctual and reliable.
- Full WA drivers' licence is essential.
- Mechanical knowledge preferred.
- Previous experience as a Service Advisor preferred.
If you are motivated with a strong work ethic and would like to be considered for this opportunity, we would love to hear from you.