Address About us
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.
About the position
Our beverage team play an important part to our Club operations. Wests currently have a casual opportunity available for a customer focused individual across our New Lambton site. Bar Usefuls ensure our venues are clean, safe and welcoming to our members and guests. Key responsibilities include:
Provide friendly customer service
Assist members and guests with Club enquiries
Assist with cleaning of any floor spills
Maintain cleanliness of amenities and public areas
Collect glasses from the floor and return to bar areas for cleaning
Assist beverage and gaming operations
This position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday.
As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning.
This position as been identified as a traineeship opportunity. Complete formalised training to gain a Certificate III in Hospitality, a nationally recognised qualification.
Certifications required: RSA & RCG
About you
You thrive in a fast-paced work environment, making our members and guest feel welcome and at home in our venues is your priority. The presentation and cleanliness of our venues is important to you and working nights and weekends fits with your work/life balance. Large team environments appeal to you and with previous customer service experience working with people is enjoyable.
What we offer
The Wests Group Australia offer attractive pay rates, paid overtime and penalty rates for weekends and Public Holidays. Wests can offer career development, mentoring and a dynamic, fun and friendly work environment. Work alongside our passionate and experienced team that truly enjoy what they do. Enjoy a range of benefits and across health and lifestyle including discounted meals, discounted Balance gym membership, special event tickets/invites, discounted accommodation rates for The Executive Inn, The Gateway Inn and our luxury Hotel, The Anchorage located in Port Stephens.
We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
