Booking Officer, Physiotherapy , Queensland Health

Physiotherapy Outpatients are looking for an Administration Officer to join their Princess Alexandra Hospital team. To respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate service delivery within the Hospital setting. Register patient data onto relevant electronic databases and ensure patient data is updated in a timely manner.
Job details Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Brisbane - South
Job ad reference QLD/MS02539886
Closing date 02-Feb-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration See Job Details
Contact person Tania McCormack
Contact details 31767408
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Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role

• Organise and coordinate patients appointment activities, including the arrival of patients, booking appointments, management of cancellation/rescheduling of clinics, management of clinic waiting lists and coordinating appointments with other services. Ensuring transportation and follow up appointments are arranged.
• Book in, book out, cancel and / or re-book outpatients and clinics on outpatient system. Ensuring transportation and follow up appointments are arranged.
• Prepare electronic and manual medical record for new and review patients including sorting and distributing patients results (e.g. pathology, x-ray, etc) in accordance with appropriate unit practices.
• Proficiently complete functions associated with the wait list of patients, booking for procedures/appointments, managing cancellations, rescheduling and removals from the waiting list using the relevant information systems in a timely manner.

Find out about the role in more detail and how to apply in the attached Role Description.
Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
Eligible health workers may qualify for a Workforce Attraction Incentive payment. To find out more and see if you are eligible visit:
You can find out more about why it's so great to work at Metro South here: .
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Applicants are encouraged to apply online; please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description
Information Package for Applicants