Bookings Officer - Recreation

About us

We are a values driven organisation proud to be serving our community with a broad and diverse range of services. Our community is active and engaged, and proud of our diverse culture, green spaces and built environment. We are connected by our vibrant local centres and our focus on creating safe and welcoming places for people. We are making big changes at the City and by working together we are coming up with more efficient and innovative ways of doing things and by being able to make a difference in the community brings us great job satisfaction. If you are looking to work with an organisation that promotes a positive and inclusive workplace, has a friendly working environment and truly believes their workforce is their most important asset, then the City of Bayswater could be the place for you.

About the Position

The City of Bayswater is seeking a highly motivated and detail orientated individual to join the Recreation Team as a Bookings Officer on a permanent full-time basis.

This role will focus on the efficient coordination and processing of bookings within City facilities. Attention to detail, a high level of customer service and administration is crucial in this role.

About You  

This role would suit a confident, administrative focused professional who will strive to deliver positive community outcomes.

• You Ensure the efficient coordination and processing of bookings on reserves, and within City facilities, through the computerised Facilities Management System, including the issuing of contracts, correspondence and invoices.
• Be a primary point of contact for booking enquiries whilst developing and maintaining effective relationships with internal and external key stakeholders.
• Provide booking and administration support to the wider Bookings team as required.
• Complete relevant administration tasks with a high level of accuracy, efficiency and service.
• Provide a high level of customer service consistent with the City's Customer Service Charter.
• Maintain a high level of accuracy and confidentiality in processing financial transactions.
• Exercise duty of care and work in a safe and efficient manner, having regard for your own safety and that of other workers and the general public.
• Work effectively in a team environment and assist others to achieve service unit goals.
• Identify opportunities to improve business processes and operations. will also need to be able to complete the following tasks.

Previous experience working within a multi-purpose aquatic and/or recreation centre is desirable. 

What we offer

You will love working here because we believe we have great staff who are motivated and passionate about what they do.  We get to make a difference in the community which brings great job satisfaction.  We offer a competitive salary of $69,239.70 per annum plus super, as well as access to City of Bayswater staff benefits including:

• Generous superannuation contributions up to 21%*
• Additional 2 days leave per year plus Annual Leave loading
• Flexible work arrangements
• Free aquatic and gym membership
• Training and development opportunities
• Employee health and wellbeing program
• Free onsite parking 
• Employee Assistance Program
• Corporate health insurance discounts 
• Diverse and inclusive work environment

*conditions apply

Closing Date: 4pm, Tuesay 12 March 2024.

To view the Position Description and information about working for the City of Bayswater, please download the attachments below.

For any further queries please contact Ebony Watson on 9276 6538.

The City of Bayswater reserves the right to close this advertisement prior to the closing date. Candidate screening and interviews may take place prior to the advertised close date. Applications may be used to fill subsequent vacancies.

TO APPLY click the "APPLY NOW" button.

Applicants should include a current CV and a cover letter describing how you meet the requirements of the role.

JEREMY EDWARDS CHIEF EXECUTIVE OFFICER

The City of Bayswater is an Equal Opportunity Employer and we promote a workplace that values and foster the diversity of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds, the LGBQTIA+ community, and young people.